Vorson, a diversified B2B execution partner since 2006 and part of the TAG Group family of companies active in professional services since 1998, serves a wide range of clients across corporate gifting, textiles and workwear, printing and packaging, digital signage, and marketing execution. We are currently seeking a Digital Signage Technical Support Engineer to join our team. This role involves supporting the installation, maintenance, and troubleshooting of digital signage and display systems at client locations.
Key Responsibilities:
- Assist with the installation of SMD/LED walls, kiosks, and various digital display units at client sites.
- Provide first-level technical support and troubleshoot issues related to signage systems.
- Support the uploading and configuration of software and content on digital display units.
- Log hardware issues and escalate complex problems to senior engineers for resolution.
- Maintain accurate records of installed units, including maintenance history and service reports.
- Participate in routine maintenance visits to ensure optimal performance of signage systems.
Required Qualifications:
- 0 to 2 years of experience in technical support, electronics, or AV/signage systems; internships are considered relevant experience.
- Basic knowledge of hardware and software troubleshooting techniques.
- Comfortable performing on-site technical work and interacting with clients.
- Willingness to travel as required for installations and maintenance tasks.
- Bachelor’s degree in Electrical/Electronics Engineering, Information Technology, or a related technical field.
This role offers an excellent opportunity for early-career professionals looking to develop their skills in digital signage technology within a reputable and established organization. If you have a keen interest in technical support and enjoy hands-on work in dynamic environments, this position provides a solid foundation for career growth.