Digital Signage Technical Support Engineer (Junior)

Vorson, a diversified B2B execution partner and part of the TAG Group family of companies, has been operating since 2006. With a strong presence in professional services since 1998, we serve a wide range of corporate, institutional, and public/private sector clients. Our expertise spans corporate gifting, textiles and workwear, printing and packaging, digital signage, and marketing execution. We are currently seeking a Digital Signage Technical Support Engineer to join our team. This role involves supporting the installation and troubleshooting of digital signage and display systems at client locations.

Key Responsibilities:
- Assist with the installation of SMD/LED walls, kiosks, and various digital display units at client sites.
- Provide first-level technical support and troubleshooting for digital signage systems to ensure smooth operation.
- Support the uploading and configuration of software and content on display units.
- Log hardware issues and escalate them to senior engineers for resolution.
- Maintain detailed records of installed units and their maintenance history.
- Support routine maintenance visits to ensure ongoing functionality and client satisfaction.

Required Qualifications:
- 0 to 2 years of experience in technical support, electronics, or AV/signage systems; internships are considered relevant experience.
- Basic understanding of hardware and software troubleshooting techniques.
- Comfortable performing on-site technical work and interacting with clients.
- Willingness to travel as needed for installations and maintenance activities.
- Bachelor’s degree in Electrical/Electronics Engineering, Information Technology, or a related technical field.

This position offers an excellent opportunity for early-career professionals to develop hands-on experience in the growing field of digital signage technology within a reputable and diversified company. Candidates who are proactive, technically inclined, and eager to work in dynamic environments will find this role rewarding.