Director - Network Management

Mastercard powers economies and empowers people across more than 200 countries and territories worldwide. We enable a broad range of digital payment options that are secure, simple, smart, and accessible. Through technology, innovation, partnerships, and networks, we deliver unique products and services that help individuals, businesses, and governments achieve their full potential. The Director – Network Management will lead the growth, optimization, and commercialization of Mastercard’s receiving network in Pakistan. This role focuses on expanding payout capabilities, strengthening relationships with Receiving Service Providers (RSPs), banks, and payment partners, and ensuring the network offers best-in-class coverage, pricing, speed, and customer experience. The successful candidate will play a key role in enhancing cross-border remittance solutions, including account deposits, wallet payouts, and push-to-card services, while identifying opportunities to improve network performance, increase transaction volumes, and boost partner economics.

Key Responsibilities

- Develop and implement regional network commercialization strategies to drive growth across key remittance corridors.
- Identify, evaluate, negotiate, and onboard new RSPs, banks, fintechs, wallet providers, and payment institutions.
- Expand payout coverage across bank account deposits, mobile wallets, and push-to-card capabilities.
- Build and manage a pipeline of network expansion opportunities within assigned markets.
- Drive activation and utilization of new network capabilities to increase transaction volumes and revenue.
- Manage strategic relationships with existing RSPs and key network partners, conducting regular business reviews to assess performance and identify growth opportunities.
- Negotiate commercial agreements, pricing structures, and service-level commitments with partners.
- Serve as the primary escalation point for strategic partner issues and commercial discussions.
- Collaborate with partners to improve service quality, transaction success rates, and customer experience.
- Work closely with banks, issuers, and payment partners to activate TC28 and other push-to-card capabilities.
- Drive expansion of card-based payout solutions and partner with issuing banks to increase acceptance and utilization.
- Support commercialization of innovative payout solutions that enhance speed, convenience, and reach.
- Partner with RSPs to improve operational efficiency, transaction success rates, payout speed, and service quality.
- Analyze network performance to reduce cancellations, rejections, and customer complaints.
- Lead initiatives to improve partner economics while maintaining a competitive customer value proposition.
- Collaborate with Operations, Product, Compliance, and Technology teams to enhance network scalability and capabilities.
- Identify high-growth remittance corridors and develop go-to-market strategies.
- Monitor competitive developments, regulatory changes, and industry trends impacting cross-border payments.
- Develop business cases for new corridor launches and network expansion.
- Support regional sales and business development teams in securing strategic opportunities.
- Partner internally with Product, Compliance, Risk, Finance, and Treasury teams to align network requirements, regulatory standards, settlement models, and liquidity considerations.
- Provide leadership with market insights, growth opportunities, and strategic recommendations.

Required Qualifications

- Bachelor’s degree in Business, Finance, Economics, Banking, or a related field.
- 5–10 years of experience in payments, banking, fintech, remittances, card networks, or financial services.
- Proven track record managing commercial relationships with banks, payment institutions, money transfer operators, fintechs, or RSPs.
- Demonstrated success in partner acquisition, negotiations, and network expansion initiatives.
- Strong understanding of cross-border payment ecosystems and remittance value chains.
- Deep knowledge of payout methods including bank account deposits, mobile wallet payouts, and push-to-card solutions.
- Familiarity with correspondent banking models, international payment rails, settlement, reconciliation, liquidity management, and FX considerations.
- Knowledge of card network capabilities and card payout solutions is highly desirable.
- Strong commercial negotiation, relationship management, analytical, and strategic thinking skills.
- Excellent stakeholder management, influencing abilities, and communication skills, with experience engaging senior executives.
- Ability to operate independently and manage multiple strategic initiatives.
- Experience working across multiple countries and diverse regulatory environments.

Preferred Qualifications

- Experience in global payment networks, remittance companies, banks, fintechs, wallet providers, or correspondent banking organizations.
- Existing relationships with banks, payment providers, wallet operators, and remittance players within the assigned region.
- Proven experience launching and scaling cross-border payout partnerships across multiple markets.

Corporate Security Responsibility

All employees and contractors working with Mastercard are expected to uphold information security by abiding by the company’s security policies and practices, ensuring confidentiality and integrity of accessed information, reporting any suspected security violations or breaches, and completing all mandatory security training as required.