Director - Network Management

Mastercard powers economies and empowers people across more than 200 countries and territories worldwide. We support a broad range of digital payment options, ensuring transactions are secure, simple, smart, and accessible. Through technology, innovation, partnerships, and networks, we deliver products and services that help individuals, businesses, and governments unlock their full potential. The Director – Network Management will lead the growth, optimization, and commercialization of Mastercard’s receiving network in Pakistan. This role focuses on expanding payout capabilities, strengthening partnerships with Receiving Service Providers (RSPs), banks, and payment partners, and ensuring the network delivers superior coverage, pricing, speed, and customer experience. The successful candidate will be instrumental in enhancing cross-border remittance solutions across account deposits, wallet payouts, and push-to-card services, while driving network performance and transaction volume growth.

Key Responsibilities

Network Growth & Commercialization:
Develop and implement regional strategies to commercialize the network and drive growth across key remittance corridors. Identify, evaluate, negotiate, and onboard new RSPs, banks, fintechs, wallet providers, and payment institutions. Expand payout coverage across bank accounts, mobile wallets, and push-to-card capabilities. Manage a pipeline of network expansion opportunities and drive activation to increase transaction volumes and revenue.

Partner Relationship Management:
Own strategic relationships with existing RSPs and key partners. Conduct regular business reviews to assess performance, identify growth opportunities, and resolve operational challenges. Negotiate commercial agreements, pricing, and service-level commitments. Act as the primary escalation point for partner issues and collaborate to improve service quality, transaction success rates, and customer experience.

Push-to-Card & Bank Enablement:
Collaborate with banks, issuers, and payment partners to activate TC28 and other push-to-card capabilities. Drive the expansion of card-based payout solutions and partner with issuing banks to increase acceptance and utilization. Support commercialization of innovative payout solutions that enhance speed, convenience, and reach.

Network Optimization & Efficiency:
Work with RSPs to improve operational efficiency, transaction success rates, payout speed, and service quality. Analyze network performance to reduce cancellations, rejections, and complaints. Lead initiatives to improve partner economics while maintaining competitive customer value. Collaborate with Operations, Product, Compliance, and Technology teams to enhance network scalability.

Market & Corridor Development:
Identify high-growth remittance corridors and develop go-to-market strategies. Monitor competitive, regulatory, and industry trends impacting cross-border payments. Develop business cases for new corridor launches and support regional sales and business development teams in securing strategic opportunities.

Internal Collaboration:
Partner with Product teams to define network requirements and future capabilities. Work with Compliance and Risk teams to ensure regulatory adherence. Collaborate with Finance and Treasury on settlement models, liquidity, and partner economics. Provide leadership with market insights and strategic recommendations.

Required Qualifications

Bachelor’s degree in Business, Finance, Economics, Banking, or a related field.
5–10 years of experience in payments, banking, fintech, remittances, card networks, or financial services.
Proven track record managing commercial relationships with banks, payment institutions, money transfer operators, fintechs, or RSPs.
Experience in partner acquisition, negotiations, and network expansion initiatives.
Strong understanding of cross-border payment ecosystems and remittance value chains.
In-depth knowledge of payout methods including bank account deposits, mobile wallet payouts, and push-to-card solutions.
Familiarity with correspondent banking models, international payment rails, settlement, reconciliation, liquidity management, and FX considerations.
Knowledge of card network capabilities and card payout solutions is highly desirable.
Strong commercial negotiation, stakeholder management, analytical, strategic thinking, and communication skills. Ability to manage multiple initiatives independently and engage senior executives. Experience working across multiple countries and regulatory environments.

Preferred Qualifications

Experience within global payment networks, remittance companies, banks, fintechs, wallet providers, or correspondent banking organizations.
Existing relationships with banks, payment providers, wallet operators, and remittance players in the assigned region.
Proven success launching and scaling cross-border payout partnerships across multiple markets.

Corporate Security Responsibility

All employees must adhere to Mastercard’s security policies and practices, ensuring confidentiality and integrity of information. Any suspected security violations must be reported promptly. Completion of mandatory security training is required to maintain compliance with Mastercard’s guidelines.