Posted Sep 24, 2026 17 views
Software Finder is seeking a highly execution-oriented Director of Sales Operations to collaborate closely with the VP of Business Development. This role is focused on bringing structure, operational discipline, process ownership, accountability, and execution rigor to a business development team of approximately 30 people. Unlike traditional revenue operations or direct sales roles, this position centers on building and managing the operating infrastructure that supports the BD organization. The successful candidate will translate leadership priorities into clear plans, assign ownership, set milestones, establish processes, and deliver measurable outcomes.
Strong project management and PMO experience are essential. The ideal candidate is highly organized, proactive, data-driven, and relentless about follow-through. They will consistently ask critical questions such as: What needs to happen? Who owns it? When is it due? Is it progressing? What obstacles exist? They will drive issues to resolution and ensure smooth execution across multiple initiatives.
Key Responsibilities
PMO & Execution: Establish and lead the BD PMO by translating leadership priorities into actionable projects and workstreams. Define owners, milestones, dependencies, KPIs, and deadlines. Monitor progress, identify risks, bottlenecks, and resource constraints, and ensure initiatives are completed on time.
Process & Operations: Own and continuously refine BD workflows, standard operating procedures (SOPs), operating guidelines, checklists, accountability frameworks, and management cadences. Identify inefficiencies and gaps, standardize processes, and ensure consistent adoption across teams including SDR, BDM, PPL, Buyer Intent/Vendor Portal, CPC, and supporting functions.
CRM & Sales Operations: Oversee CRM governance, pipeline and opportunity discipline, data hygiene, follow-ups, reporting, dashboards, and process improvements. Ensure no opportunities or actions fall through the cracks.
Management Accountability: Implement mechanisms to monitor adherence to agreed processes, management routines, and commitments. Ensure key activities such as one-on-ones, coaching, mentoring, deal reviews, training, feedback, and performance reviews are consistently executed across teams.
Performance & Business Visibility: Provide leadership with actionable insights into operational health, KPIs, execution gaps, risks, and trends. Identify root causes, recommend corrective actions, and surface issues before they escalate to the VP level.
Revenue Support: Translate revenue priorities into operational plans, processes, ownership, milestones, and tracking mechanisms across PPL, Buyer Intent/Vendor Portal, CPC, and other BD programs. Support improvements in pipeline, conversion rates, productivity, and execution.
Required Qualifications
- Extensive experience in Revenue Operations, Sales Operations, Business Operations, Commercial Operations, or a similar operational leadership role.
- Proven strong PMO/project management skills with a track record of managing multiple complex initiatives from planning through completion.
- Deep understanding of CRM governance, sales processes, pipeline management, reporting, dashboards, and operational metrics.
- Experience developing and implementing SOPs, workflows, scorecards, accountability frameworks, and operating cadences.
- Solid knowledge of SDR and BDM/AE operating models.
- Exceptional organizational skills, analytical ability, attention to detail, ownership, and relentless follow-through.
- Ability to challenge managers and senior stakeholders and drive accountability without direct managerial authority over every team.
- Strong communication and stakeholder management skills, with the capacity to work independently and proactively in a fast-paced, target-driven B2B environment.
Important: This role does not have direct ownership of the BD revenue target. Instead, it is responsible for the operational infrastructure and execution discipline that enable the organization to achieve its revenue goals.
Skills
Job Details
Software Finder
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