District Technical Head

This role is responsible for delivering technical services to end users while driving product promotion and demand generation activities within the assigned territory. The position requires active engagement with key influencers such as contractors and engineers to enhance brand recommendation and implement influencer engagement programs effectively. The individual will serve as a vital link between the company and its customers, ensuring high-quality service and fostering strong relationships to support business growth.

Key Responsibilities

- Provide regular updates and technical inputs to the Regional Technical Service Manager (RTSM).
- Deliver exceptional customer service to end customers across designated districts.
- Monitor and report on the quality of company products through on-site testing and market sampling.
- Collect and communicate independent feedback from customers regarding the sales process, including pricing, service levels, and product quality, to the RTSM.
- Manage and nurture relationships with key accounts and influential stakeholders to strengthen brand presence and drive implementation of engagement initiatives.

Required Qualifications

- Bachelor’s degree in Civil Engineering (BE/BTech) is essential.
- A minimum of 3 years of relevant work experience in a similar technical or customer-facing role.
- Experience working in large-scale organizations such as MNCs, Indian corporations, or listed companies is preferred.
- Exposure to sectors like metal, mining, ports, infrastructure, banking, or telecom is advantageous.
- Demonstrated ability to work effectively in process-driven, high-growth, or turnaround environments.

Preferred Qualifications and Attributes

- Strong team player with excellent persuasive and communication skills.
- Target-oriented mindset with the ability to adapt to evolving business scenarios.
- Skilled multitasker capable of managing pressure and meeting deadlines.
- Proactive attitude with a willingness to take on challenges and ownership of responsibilities.
- Competencies such as solution-building, consistent prospecting, ownership, and upselling are highly valued.

This position, titled District Technical Head, offers an opportunity to contribute significantly to the company’s technical service delivery and market expansion efforts. The ideal candidate will combine technical expertise with strong interpersonal skills to build lasting customer relationships and support the company’s growth objectives.