E-commerce Account Manager - Amazon & eBay - TJ / 1919332

Our client, NATIVIA GLOBAL (PRIVATE) LIMITED, is seeking a motivated and experienced E-commerce Account Manager specializing in Amazon and eBay platforms. Based in Lahore, this role involves managing and optimizing seller accounts on these major marketplaces to drive sales growth. The ideal candidate will have 1 to 2 years of hands-on experience with Amazon Seller Central and eBay Seller Hub, demonstrating expertise in marketplace account management, inventory fulfillment, and competitive pricing strategies. This position offers a dynamic work environment with hours from 1:00 PM to 8:30 PM and focuses on leveraging analytical skills and marketplace knowledge to enhance sales performance and customer satisfaction.

Key Responsibilities

- Manage and maintain Amazon Seller Central and eBay Seller Hub accounts to ensure smooth daily operations.
- Optimize product listings using marketplace SEO best practices, including keyword research and competitive analysis.
- Monitor sales performance and deliver detailed analytics to identify trends, challenges, and growth opportunities.
- Oversee FBA inventory and fulfillment processes to maintain adequate stock levels and ensure timely order fulfillment.
- Conduct pricing and competitive analysis to establish strategic price points that maximize profitability.
- Collaborate with marketing and supply chain teams to coordinate promotions and manage inventory replenishment.
- Address customer inquiries and resolve account-related issues promptly to uphold high customer satisfaction.
- Stay updated on marketplace policies and compliance requirements to prevent account suspensions and maintain account health.
- Prepare regular reports on account status, performance metrics, and inventory to support management decision-making.
- Identify and implement process improvements and best practices to boost operational efficiency and sales outcomes.

Required Qualifications

- 1 to 2 years of experience managing Amazon Seller Central and eBay Seller Hub accounts.
- Strong understanding of e-commerce marketplace operations, including product listing optimization and inventory management.
- Proficiency in marketplace SEO techniques, keyword research, and competitive pricing strategies.
- Analytical skills to interpret sales data and generate actionable insights.
- Excellent communication and problem-solving abilities to effectively manage account challenges.
- Ability to work collaboratively with cross-functional teams including marketing and supply chain.

Preferred Qualifications and Benefits

- Experience with FBA inventory management and fulfillment processes.
- Familiarity with marketplace policy updates and compliance standards.
- Opportunity to work in a growth-oriented environment that encourages skill development in the e-commerce sector.
- Exposure to a dynamic team setting with a focus on driving sales and enhancing customer experience.

This role does not involve team management but requires a proactive approach to account oversight and continuous improvement. It is an excellent opportunity for professionals looking to deepen their expertise in Amazon and eBay account management while contributing to a forward-thinking organization based in Lahore.