Posted Sep 25, 2026 18 views
MPW Electric Company Pvt Ltd, a prominent manufacturer of LED lighting products including DOB modules and bulbs, is seeking a skilled E-commerce Executive to manage and expand its Daraz seller account. This full-time, on-site role based in Sunder Industrial Estate, Lahore, requires a candidate with hands-on experience in running a Daraz seller account from setup to order fulfillment. The ideal candidate will be responsible for overseeing all aspects of the Daraz platform, ensuring smooth operations, excellent customer service, and strong sales performance.
Key Responsibilities
- Create and set up the company’s official Daraz Seller Account, ensuring all documentation and verification processes are completed accurately.
- List products on Daraz with precise titles, descriptions, images, pricing, and appropriate category tagging.
- Regularly update and optimize product listings, including stock levels, pricing adjustments, promotions, and product variations.
- Monitor and process daily incoming orders efficiently.
- Communicate directly with buyers to answer inquiries, confirm orders, resolve complaints, and manage return or refund requests professionally.
- Coordinate with the warehouse and packing teams to guarantee timely and accurate order fulfillment.
- Liaise with Daraz logistics and courier partners for pickups and delivery tracking.
- Track delivery statuses and proactively follow up on any delays or failed deliveries.
- Maintain seller performance metrics such as SLA compliance, customer ratings and reviews, return-to-seller (RTS) rates, and penalties to ensure the account remains in good standing.
- Handle RTS, refunds, and disputes in accordance with Daraz policies.
- Prepare regular reports on orders, sales, and overall account performance for management review.
- Stay informed about Daraz seller policies, promotional campaigns, and platform updates.
Required Qualifications
- 2 to 3 years of direct experience managing a Daraz Seller Account is mandatory.
- Strong familiarity with the Daraz Seller Center dashboard, order management processes, and logistics workflows.
- Effective communication skills in both Urdu and English to interact with buyers professionally.
- Basic proficiency in MS Excel for order tracking and reporting purposes.
- Ability to work independently and manage the entire seller account lifecycle from start to finish.
Preferred Qualifications and Benefits
- Experience in e-commerce related to electronics or lighting products is advantageous but not essential.
- Competitive market salary package.
- Company-provided meals and transport allowance.
- Fixed working hours from 10:00 AM to 6:00 PM, Monday to Friday, in a full-time, on-site capacity.
This position offers an excellent opportunity for candidates with proven Daraz account management skills to contribute to a growing company in the LED lighting sector. The role demands attention to detail, strong organizational abilities, and a customer-focused approach to drive sales and maintain high service standards.
Job Type: Full-time, Contract
Location: On-site at Sunder Industrial Estate, Lahore
Salary: Rs50,000 per month
Skills
Job Details
MPW Electric Company Pvt Ltd
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