We are seeking a proactive and detail-oriented E-Commerce Executive to oversee and enhance our online store operations. The successful candidate will collaborate closely with development, design, and marketing teams to ensure smooth store performance, accurate product listings, and a seamless shopping experience across all digital platforms. This role requires a hands-on approach to managing product data, optimizing the store interface, supporting marketing initiatives, and analyzing performance metrics to drive continuous improvement.
Key Responsibilities
Store & Product Management:
Manage product listings, collections, pricing, inventory, and store content within Shopify. Maintain accurate metadata, product categorization, tags, and ensure all product pages are optimized for SEO. Regularly update pages, menus, and navigation while coordinating stock levels with supply chain teams to maintain availability and accuracy.
Store Optimization:
Ensure the online store is mobile-responsive and user-friendly, adhering to UI/UX best practices. Work closely with designers and developers to implement feature updates and promptly resolve any website or theme-related issues to maintain optimal performance.
Apps, Integrations & Automation:
Assist in the configuration of third-party applications, APIs, and automation tools that enhance store functionality. Conduct basic testing of payment gateways, CRM systems, marketing platforms, and ERP integrations to ensure seamless operation.
Marketing & Sales Support:
Support marketing campaigns by managing promo codes, banners, and landing page updates. Ensure proper analytics tracking is in place and optimize product content to improve SEO and boost sales performance.
Reporting & Analysis:
Prepare detailed reports on sales, traffic, and overall store performance. Monitor key performance indicators (KPIs) and provide actionable recommendations to improve store efficiency and enhance the user experience.
Industry Knowledge:
Stay informed about the latest Shopify updates, e-commerce trends, and SEO best practices. Contribute ideas and strategies to continuously enhance the online shopping experience.
Required Qualifications
- Bachelor’s degree in Business, Marketing, E-Commerce, IT, Computer Science, or a related discipline.
- Proven experience managing an e-commerce store, preferably using Shopify.
- Hands-on experience with Shopify catalog management and basic theme adjustments.
- Strong understanding of e-commerce best practices and on-page SEO techniques.
- Excellent organizational, analytical, communication, and problem-solving skills.
- Ability to multitask effectively, meet deadlines, and collaborate with cross-functional teams.
- Comfortable using spreadsheets, reporting tools, and basic web technologies.
Preferred Qualifications and Benefits
- Familiarity with HTML, CSS, basic JavaScript, and Liquid template language is advantageous.
- Experience managing apps, integrations, and automation workflows is a plus.
- Opportunity to work in a dynamic, in-person environment that fosters collaboration and professional growth.
This position offers the chance to play a pivotal role in shaping the online presence of our brand while working alongside a skilled team dedicated to delivering exceptional e-commerce experiences.