E-commerce Operations & Data Analyst

An established e-commerce client is seeking a full-time, remote E-commerce Operations & Data Analyst to support logistics, inventory management, operational reporting, and data analysis. This role focuses primarily on operational coordination rather than advanced data engineering. The successful candidate will manage freight and inventory workflows, maintain accurate Shopify data, build reports and dashboards, and leverage spreadsheets to enhance decision-making. Additionally, the role involves using AI tools like ChatGPT and Claude to streamline repetitive tasks, improve reporting accuracy, and optimize internal processes. The ideal candidate combines logistics and e-commerce experience with strong analytical and spreadsheet skills, thriving on continuous operational improvements.

Key Responsibilities

Logistics & Freight Coordination:
Manage end-to-end freight and shipment coordination, track deliveries and fulfillment timelines, and maintain close communication with warehouses and logistics partners. Ensure visibility into shipment status, proactively address delays, and keep organized logistics records to maintain smooth daily workflows.

Inventory & Purchase Order Management:
Monitor inventory levels and stock availability, create and manage purchase orders based on sales trends and forecasting data, and help prevent stockouts or overstock situations. Maintain accurate inventory trackers and support inventory planning across products and fulfillment channels.

E-commerce Operations:
Update and maintain product and operational data within Shopify, ensuring product information and internal records are accurate. Support daily e-commerce workflows by coordinating information across inventory, logistics, sales, and customer operations. Identify and resolve operational issues before they impact customers.

Reporting & Data Analysis:
Maintain structured operational spreadsheets and trackers. Generate recurring reports on sales, inventory, returns, customer service, product performance, and logistics. Analyze operational data to identify trends and opportunities, build dashboards that provide leadership with clear performance visibility, and support inventory forecasting and operational planning.

AI & Workflow Improvement:
Leverage AI tools such as ChatGPT and Claude to enhance day-to-day workflows by automating repetitive tasks, improving reporting, data organization, dashboard workflows, analysis, and documentation. Develop practical AI-assisted processes to increase speed and accuracy, collaborate with developers for technical integrations, and continuously seek opportunities to improve operational efficiency.

Required Qualifications

- Proven experience in logistics, inventory management, supply chain coordination, or e-commerce operations.
- Hands-on experience coordinating freight, shipments, warehouses, or inventory workflows.
- Strong proficiency with spreadsheets (Excel or Google Sheets).
- Solid skills in operational reporting and data management.
- Experience building or maintaining dashboards, reporting systems, or operational trackers.
- Familiarity with Shopify or similar e-commerce platforms.
- Practical experience using AI tools like ChatGPT or Claude in a business setting.
- Demonstrated ability to improve workflows or automate repetitive operational tasks.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication in English.
- Ability to work independently in a remote environment aligned with U.S. business hours.

Preferred Qualifications and Benefits

- Experience with growing e-commerce or direct-to-consumer (DTC) brands.
- Background in inventory forecasting or demand planning.
- Experience coordinating with third-party warehouses or fulfillment partners.
- Skilled in creating automated reports or dashboards.
- Familiarity with AI-assisted data analysis and workflow automation.
- Experience collaborating with developers on operational integrations.
- Fully remote role with U.S. business hours alignment.
- Opportunity for growth into roles such as E-commerce Operations, Supply Chain, Business Operations, or Operations Management.
- Hands-on ownership of e-commerce operations combined with data analysis and AI-driven workflow improvements.

Typical Day

A typical day may include reviewing inventory levels, tracking freight shipments, updating purchase orders and Shopify records, maintaining spreadsheets, analyzing sales and product data, preparing reports and dashboards, investigating discrepancies, using AI to streamline tasks, and coordinating with developers for workflow automation.

This role offers the chance to keep logistics, inventory, reporting, and e-commerce operations accurate and organized while continuously improving processes through innovative tools and approaches. If you have experience in e-commerce operations, logistics, inventory management, and operational reporting, and enjoy leveraging data and AI to enhance efficiency, this position presents a compelling opportunity to contribute meaningfully to a growing business.