E-commerce Order Packing & Dispatch Officer

We are seeking a detail-oriented and reliable individual to join our team as an Order Fulfillment Associate. The ideal candidate will be responsible for accurately picking, verifying, and packing customer orders while ensuring quality and adherence to company standards. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently to meet dispatch timelines. The position is based on-site and offers a competitive monthly salary.

Key Responsibilities

- Pick and verify products according to customer orders, ensuring accuracy in product type, size, color, and quantity.
- Pack orders neatly and securely following the company’s packaging standards to maintain product integrity during transit.
- Conduct thorough quality checks on all products before packing to prevent any defective items from being shipped.
- Print and attach all necessary shipping labels, invoices, and relevant documentation to each order.
- Coordinate with courier services to schedule timely pickups and ensure prompt dispatch of orders.
- Update order statuses regularly and maintain accurate records of all dispatch activities.
- Manage daily order fulfillment processes to guarantee that all orders are dispatched within the specified timelines.
- Handle returned, exchanged, and undelivered orders efficiently when required, ensuring proper documentation and processing.
- Maintain cleanliness and organization in the packing and dispatch area to promote a safe and efficient work environment.
- Monitor inventory levels of packaging materials and notify management when supplies are running low.
- Adhere strictly to company procedures to minimize packing errors, prevent product damage, and avoid shipment delays.

Required Qualifications

- Proven experience in order fulfillment, packing, or a similar role within a warehouse or logistics environment.
- Strong attention to detail with the ability to verify product specifications accurately.
- Good organizational and time management skills to handle multiple orders and meet deadlines.
- Basic computer skills to update order statuses and print shipping documents.
- Ability to work effectively both independently and as part of a team.
- Physical ability to stand for extended periods and handle packing materials as needed.

Preferred Qualifications and Benefits

- Experience working with courier coordination and dispatch management is an advantage.
- Familiarity with inventory management and quality control processes.
- A clean and safe work ethic aligned with company standards.
- Competitive monthly salary ranging from Rs15,000 to Rs25,000.
- On-site work location providing a structured and supportive environment.

This role offers an excellent opportunity for candidates looking to grow within the logistics and fulfillment sector while contributing to a company that values precision and customer satisfaction.