E-Commerce Team – Creative Designer | PPC & Listing | Chat Support

We are seeking talented professionals to join our team in various e-commerce roles based in Naya Nazimabad, Karachi. The opportunities available include positions for a Creative Designer, Chat Support Executive, and PPC & Listing Specialist. Candidates with relevant e-commerce experience, strong communication skills, and a good understanding of their respective roles are encouraged to apply. Experience with Amazon or other online marketplaces is preferred.

Key Responsibilities

E-Commerce Creative Designer:
Develop visually appealing product images, infographics, A+ Content, Brand Store layouts, and advertising creatives. Utilize design tools such as Photoshop, Illustrator, or Canva to produce high-quality digital assets that enhance the brand’s online presence.

E-Commerce Chat Support Executive:
Manage customer interactions across e-commerce platforms by addressing queries, processing orders, handling returns and refunds, and resolving complaints efficiently. Maintain clear and professional communication with customers to ensure a positive shopping experience.

E-Commerce PPC & Listing Specialist:
Oversee Amazon PPC campaigns, optimize product listings, conduct keyword research, and improve SEO strategies. Monitor and adjust campaigns to maximize performance and sales. Familiarity with tools like Helium 10 or Jungle Scout is advantageous.

Required Qualifications

- Relevant experience in e-commerce roles aligned with the position applied for.
- Strong written and verbal communication skills in English.
- A solid understanding of marketplace operations and customer service standards.
- Ability to work effectively within a team and manage multiple tasks.

Preferred Qualifications and Benefits

- Prior experience working with Amazon or other e-commerce marketplaces is highly desirable.
- Proficiency in graphic design software such as Photoshop, Illustrator, or Canva for creative roles.
- Knowledge of PPC management tools and SEO best practices for listing specialists.
- Exposure to Helium 10 or Jungle Scout tools will be considered a plus.

This is an excellent opportunity for candidates looking to grow their careers in the dynamic field of e-commerce. Interested applicants should clearly indicate the position they are applying for in their application.

Location:
Naya Nazimabad, Karachi

We invite qualified candidates to apply and become part of a forward-thinking team focused on delivering exceptional e-commerce solutions.