Ebay Specialist

Lux Decor Collection is seeking an experienced eBay Specialist to manage and expand our eBay presence within the US market. This full-time remote role requires a hands-on professional skilled in eBay account management, product listing optimization, SEO, PPC/promoted listings, inventory control, sales growth, and maintaining account health. The successful candidate will be analytical, commercially driven, and capable of independently overseeing all aspects of the eBay marketplace—from listing creation through to driving sales and optimizing overall account performance.

Key Responsibilities

eBay Account Management: Oversee daily operations of the eBay seller account, ensuring compliance with platform policies. Monitor account health, seller metrics, customer feedback, and promptly resolve any issues such as restrictions or performance defects.

Product Listings & Optimization: Create, update, and refine product listings with a focus on keyword research, accurate titles, detailed descriptions, item specifics, and appropriate categorization to maximize visibility and conversion rates.

eBay SEO: Develop and execute SEO strategies tailored to eBay’s search algorithm. Continuously analyze search performance, optimize underperforming listings, and conduct competitor and market research to stay ahead of trends.

PPC & Promoted Listings: Manage and optimize eBay advertising campaigns, including Promoted Listings. Track key advertising metrics such as ACOS, ROAS, CTR, CVR, CPC, ad spend, and revenue to identify high-performing products and scale campaigns efficiently while controlling costs.

Sales & Revenue Growth: Formulate strategies to boost sales, improve conversion rates, increase average order value, and enhance overall revenue. Implement promotions, pricing adjustments, and seasonal campaigns based on sales data analysis.

Inventory Management: Monitor stock levels to prevent overselling or stockouts. Collaborate with internal teams to manage inventory flow and identify slow-moving products, recommending appropriate actions to optimize stock performance.

Competitor & Market Research: Keep abreast of competitor listings, pricing, promotions, and product positioning. Identify new product opportunities and evolving market trends to maintain a competitive edge.

Performance Analytics & Reporting: Track and analyze key marketplace metrics including sales, revenue, profit, CTR, CVR, ACOS, ROAS, CPC, traffic, and conversion rates. Prepare regular reports with actionable insights to guide business decisions.

Customer Experience: Manage customer inquiries, returns, refunds, and disputes to maintain high seller ratings and customer satisfaction. Identify recurring issues and suggest improvements to enhance the buying experience.

Continuous Optimization: Regularly audit the eBay account to identify improvement areas. Test various titles, images, pricing strategies, promotions, and advertising approaches. Stay updated on eBay policies, marketplace changes, SEO best practices, and advertising opportunities.

Required Qualifications

- Minimum of 4 years of direct eBay experience, preferably managing US marketplace accounts.
- Proven expertise in eBay listings, SEO, product optimization, and overall marketplace operations.
- Strong knowledge of eBay Promoted Listings and PPC advertising.
- Familiarity with key advertising and sales metrics such as ACOS, ROAS, CTR, CVR, CPC, and conversion rates.
- Experience in inventory management and sales forecasting.
- Excellent analytical and problem-solving skills.
- Strong written and verbal communication abilities.
- Ability to work independently and take full ownership of marketplace performance.
- Experience with eBay analytics and reporting tools is advantageous.

Preferred Qualifications and Benefits

Experience in categories such as apparel, home, kitchen, textiles, or lifestyle products is highly desirable. The ideal candidate is proactive, not just maintaining but actively growing the eBay business by translating data insights into specific actions that improve traffic, conversions, sales, and profitability.

This role offers the opportunity to lead and shape the eBay strategy for a growing brand, working remotely with a dynamic team focused on continuous improvement and market success.