Ebay Specialist

Lux Decor Collection is seeking an experienced eBay Specialist to manage and expand our eBay business within the US market. The ideal candidate will have extensive hands-on experience in eBay account management, product listings, SEO, PPC/Promoted Listings, inventory control, sales optimization, and maintaining account health. This role requires a highly analytical and commercially driven professional who can take full ownership of the eBay marketplace—from creating listings to driving sales growth and improving overall account performance.

Key Responsibilities

eBay Account Management: Oversee the daily operations of the eBay seller account, ensuring compliance with policies and maintaining strong seller performance. Monitor account health, customer feedback, and resolve any issues such as restrictions or defects promptly.

Product Listings & Optimization: Create, update, and optimize product listings by conducting thorough keyword research. Enhance titles, descriptions, item specifics, categories, and attributes to ensure listings are accurate, competitive, and optimized for maximum search visibility and conversion.

eBay SEO: Develop and execute SEO strategies tailored to eBay to improve organic rankings and product visibility. Continuously analyze search performance and optimize underperforming listings. Conduct competitor, pricing, keyword, and market trend research to stay ahead.

PPC & Promoted Listings: Manage and optimize eBay advertising campaigns, including Promoted Listings. Monitor key advertising metrics such as ACOS, ROAS, CTR, CVR, CPC, ad spend, and revenue. Identify high-performing products to scale campaigns while controlling costs.

Sales & Revenue Growth: Formulate strategies to boost sales, conversion rates, average order value, and overall revenue. Analyze sales data to uncover growth opportunities and implement promotions, pricing strategies, and seasonal campaigns accordingly.

Inventory Management: Track inventory levels and product availability to avoid stockouts or overselling. Collaborate with internal teams to manage inventory efficiently, identify slow-moving stock, and recommend appropriate actions.

Competitor & Market Research: Monitor competitor listings, pricing, promotions, keywords, and product positioning. Identify emerging product opportunities and market trends to maintain a competitive edge within the eBay marketplace.

Performance Analytics & Reporting: Track essential marketplace metrics including sales, revenue, profit, CTR, CVR, ACOS, ROAS, CPC, traffic, and conversion rates. Prepare regular reports with actionable insights to inform business decisions and address performance issues.

Customer Experience: Manage customer inquiries, returns, refunds, and disputes to maintain excellent seller feedback and high customer satisfaction. Identify recurring issues and suggest improvements to enhance the buyer experience.

Continuous Optimization: Regularly audit the eBay account to identify improvement areas. Test different titles, images, pricing, promotions, and advertising strategies. Stay current with eBay policies, marketplace updates, SEO best practices, and advertising innovations.

Required Qualifications

- Minimum of 4 years of hands-on experience managing eBay accounts, preferably within the US marketplace.
- Proven expertise in eBay listings, SEO, product optimization, and marketplace operations.
- Strong knowledge of eBay Promoted Listings and PPC campaign management.
- Familiarity with key advertising metrics including ACOS, ROAS, CTR, CVR, CPC, conversion rates, and ad spend.
- Experience in inventory management and sales forecasting.
- Excellent analytical and problem-solving abilities.
- Strong written and verbal communication skills.
- Ability to work independently and take full ownership of marketplace performance.
- Experience with eBay analytics and reporting tools is a plus.

Preferred Qualifications

Experience in categories such as apparel, home, kitchen, textiles, or lifestyle products is highly desirable.

We are looking for a proactive individual who does not just maintain an eBay account but actively drives its growth. The ideal candidate will be able to analyze eBay dashboard data, identify what is working and what isn’t, and translate insights into specific actions that enhance traffic, conversions, sales, and profitability.