Ecommerce Account Manager - TikTok Shop & Amazon - TJ / 1897486

Our client, Taaj Global, is seeking an experienced Ecommerce Account Manager to oversee and optimize their presence on TikTok Shop and Amazon marketplaces in Lahore. The ideal candidate will be responsible for managing product listings, monitoring account performance, and implementing strategies to drive sales and enhance customer engagement. This role requires a deep understanding of TikTok Shop and Amazon account management, including optimizing listings for search and conversion, handling customer inquiries, and ensuring compliance with platform policies. The position demands strong organizational skills and the ability to multitask effectively in a fast-paced ecommerce environment.

Key Responsibilities

- Create, update, and optimize product listings on TikTok Shop and Amazon to maximize visibility and sales.
- Manage daily operations of TikTok Shop and Amazon accounts, including inventory monitoring and sales tracking.
- Ensure all product information and listings comply with platform policies and guidelines.
- Respond promptly to customer inquiries and resolve issues related to orders or product listings to maintain high customer satisfaction.
- Analyze sales data and marketplace trends to identify opportunities for account growth and improved performance.
- Coordinate with marketing teams to implement promotional activities and campaigns on ecommerce platforms.
- Monitor competitor accounts and market conditions to recommend and execute strategic adjustments.
- Maintain detailed records of account performance and prepare regular reports for business review.
- Collaborate with logistics and supply chain teams to ensure inventory availability and timely order fulfillment.
- Stay updated on the latest ecommerce platform policies, tools, and best practices to optimize account management.

Required Qualifications

- Proven experience managing ecommerce accounts on TikTok Shop and Amazon.
- Strong knowledge of product listing optimization, inventory management, and sales tracking.
- Ability to analyze sales data and market trends to drive strategic decisions.
- Excellent communication skills for handling customer inquiries and cross-functional collaboration.
- Strong organizational skills with the ability to multitask and manage priorities in a fast-paced environment.
- Familiarity with platform policies and compliance requirements for TikTok Shop and Amazon.

Preferred Qualifications and Benefits

While specific benefits are not detailed, candidates with experience working closely with marketing, logistics, and supply chain teams will have an advantage. The role offers the opportunity to work in a dynamic ecommerce setting, contributing directly to business growth and customer satisfaction without the responsibility of managing a team.

This position is ideal for a proactive, detail-oriented professional who thrives in an evolving digital marketplace and is eager to leverage their expertise to enhance Taaj Global’s ecommerce success.