Ecommerce Manager

ZAKI Industrial Corporation, a prominent leader in manufacturing, distribution, branding, and exporting industrial raw materials, specializes in the personal care, home care, and FMCG sectors. The company is committed to quality, innovation, and efficient distribution, setting industry benchmarks while supporting businesses within Pakistan and internationally. With a workforce exceeding 300 employees, ZAKI Industrial Corporation manages a diverse portfolio that includes fast-moving consumer goods, textiles, soap raw materials, and commercial fragrances, all while fostering continuous growth and excellence.

The Ecommerce Manager role is a full-time, on-site position based in Karachi. This position is responsible for managing the complete operations of the company’s online sales platforms. The successful candidate will develop and implement ecommerce strategies, oversee online product listings, and optimize digital marketing initiatives. Additionally, the Ecommerce Manager will analyze sales data to inform decision-making and collaborate with various departments to improve the overall user experience. A key focus of this role is to drive online sales growth and ensure smooth execution of ecommerce activities.

Key Responsibilities:
- Develop and execute comprehensive ecommerce strategies aligned with business goals.
- Manage and update online product listings across multiple platforms.
- Optimize digital marketing campaigns to increase traffic and conversion rates.
- Analyze sales performance data to identify trends and opportunities for growth.
- Coordinate with cross-functional teams including marketing, sales, and IT to enhance the customer journey.
- Monitor and improve the overall user experience on ecommerce platforms.
- Ensure seamless day-to-day ecommerce operations and timely order fulfillment.

Required Qualifications:
- Proven experience in ecommerce strategy and operational management.
- Minimum of 2 to 4 years working in an ecommerce role within the FMCG industry.
- Strong analytical skills to support data-driven decision-making.
- Marketing and sales expertise to effectively optimize campaigns and drive revenue growth.
- Excellent communication skills for effective collaboration and reporting across departments.
- Deep understanding of online customer behavior and current ecommerce trends.
- Proficiency in managing ecommerce platforms and related tools.
- Bachelor’s degree in Business, Marketing, or a related discipline is preferred.

Preferred Qualifications:
- Experience working with ecommerce platforms such as Daraz, KraveMart, Bagallery, and Markaz is highly desirable and will be given preference.

This position offers the opportunity to contribute to a dynamic and growing company that values innovation and operational excellence in the ecommerce space. Candidates with a strong background in FMCG ecommerce and digital marketing are encouraged to apply.