Ecommerce Specialist

REVE DORE LTD is a growing e-commerce company committed to delivering a professional and customer-focused online shopping experience. The company specializes in connecting customers with quality products through reliable online retail solutions, efficient operations, and responsive support. Its core functions include e-commerce and online retail, product sourcing and selection, online store management, as well as order management and fulfillment. REVE DORE LTD aims to build long-term customer relationships by emphasizing quality, transparency, innovation, and continuous improvement, while expanding its footprint in the global e-commerce market.

The Ecommerce Specialist role is a full-time, on-site position based in Lahore. This role is responsible for managing and optimizing the company’s online store and digital sales channels. Daily activities include updating product listings, monitoring inventory levels, ensuring accurate pricing, and enhancing product descriptions to improve visibility and increase conversion rates. The specialist will also track sales performance, analyze customer behavior, and implement strategies to boost customer experience, retention, and overall revenue.

Key Responsibilities

- Manage and update product listings regularly to maintain accuracy and appeal.
- Monitor inventory and coordinate with sourcing teams to prevent stockouts or overstock situations.
- Ensure pricing accuracy across all digital platforms.
- Improve product descriptions and content to enhance search visibility and customer engagement.
- Track and analyze sales data and customer behavior to identify trends and opportunities.
- Collaborate with customer service teams to resolve order-related issues promptly.
- Support promotional campaigns by coordinating with marketing and operations teams.
- Assist in managing order workflows from purchase through fulfillment to ensure timely delivery.
- Work closely with internal teams including content, marketing, and operations to maintain a seamless e-commerce environment.

Required Qualifications

- Proven experience in e-commerce and sales, with a strong track record of managing online stores and driving digital revenue growth.
- Excellent customer service and communication skills to handle inquiries and resolve issues effectively.
- Strong analytical abilities to interpret sales data, monitor key performance indicators, and recommend actionable improvements.
- Familiarity with online marketplaces, basic digital marketing concepts, and order management or fulfillment processes.
- Proficiency in using spreadsheets and e-commerce management tools.
- High attention to detail and the ability to work efficiently in an on-site environment based in Lahore.

Preferred Qualifications and Benefits

- Relevant experience in e-commerce, retail, or digital business operations is highly desirable.
- A diploma or degree in business, marketing, or a related field is considered an advantage.
- Opportunity to work with a dynamic and growing company focused on innovation and continuous improvement in the e-commerce sector.

This position offers the chance to contribute directly to the growth and success of a forward-thinking e-commerce business while developing valuable skills in digital retail management.