Omni Academy, a rapidly expanding training and consultancy organization focused on digital transformation and strategic excellence, is seeking a dedicated Educational Counselor to join our team in Karachi. This full-time role is based at our Shahrah e Faisal office, with working hours from 10:00 am to 6:00 pm, six days a week (Friday off). The successful candidate will play a vital role in supporting prospective students through the admissions process while maintaining accurate records and providing exceptional communication throughout.
Key Responsibilities
Admissions Processing: Manage inquiries from prospective students and their parents via phone, email, or in person. Guide applicants through the admission requirements, deadlines, and procedures. Review and verify submitted admission applications and supporting documents to ensure completeness and accuracy.
Database & Record Management: Maintain accurate and up-to-date admission records within the student management system. Monitor application statuses and provide timely updates to applicants to keep them informed throughout the process.
Communication & Follow-Up: Respond promptly to inquiries and follow up with applicants to ensure all admission requirements are met. Prepare and send admission offers, rejection letters, and enrollment instructions professionally and clearly.
Required Qualifications
Education: A Bachelor’s degree in Business Administration, Education, Marketing, or a related field is required.
Experience: A minimum of three years’ experience in admissions is essential. Candidates with experience in the real estate or insurance industries will also be considered.
Skills: Strong verbal and written communication abilities are critical. The role demands excellent customer service skills, attention to detail, and strong organizational capabilities. The ability to manage multiple tasks efficiently and meet deadlines is necessary. Proficiency in MS Office applications and familiarity with CRM or student database systems is expected.
Preferred Qualifications and Benefits
This position offers a competitive monthly salary of Rs40,000. The role requires in-person attendance at the Karachi office, providing an opportunity to work closely with a dynamic team committed to innovation and excellence in education and consultancy services.
If you are passionate about guiding students and have the skills to manage admissions processes effectively, this role at Omni Academy offers a rewarding career path in a fast-growing organization.