We are looking for an experienced ERP Functional Consultant specializing in supply chain and retail domains to join our team. The ideal candidate will have a strong background in FMCG manufacturing or related industries, with extensive expertise in ERP systems such as Microsoft Dynamics 365, SAP, or Oracle. This role involves working closely with business stakeholders to analyze processes, gather requirements, and implement tailored ERP and retail management solutions that enhance operational efficiency across the supply chain.
Key Responsibilities
- Lead requirement gathering sessions and conduct detailed business process analysis to understand end-to-end FMCG supply chain workflows, including Procurement, Planning, Production, Inventory, Warehousing, Sales, Distribution, Order to Cash (O2C), and Procure to Pay (P2P).
- Design, configure, customize, and test ERP and Retail Management System (RMS) solutions to meet business needs.
- Develop comprehensive documentation such as Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs), perform gap analysis, and propose effective solution designs.
- Facilitate workshops and manage stakeholder communications to ensure alignment and clarity throughout the project lifecycle.
- Support integration efforts by understanding APIs, cross-application dependencies, and system interfaces.
- Oversee User Acceptance Testing (UAT), manage change requests, and provide training and Go-Live support to ensure smooth deployment and adoption.
- Drive continuous process and system improvements independently, offering consulting expertise and mentoring junior team members to build overall team capability.
- Troubleshoot issues and provide timely resolutions to minimize business disruptions.
Required Qualifications
- Minimum of 5 years’ experience as a Functional Consultant or Business Analyst, preferably within FMCG manufacturing or closely related sectors.
- Proven expertise with ERP platforms such as Microsoft Dynamics 365, SAP, or Oracle.
- Deep knowledge of FMCG supply chain processes covering procurement, production, inventory management, warehousing, sales, and distribution.
- Hands-on experience in implementing, configuring, customizing, testing, and supporting ERP and retail systems.
- Strong skills in requirement gathering, business process documentation, gap analysis, and solution design.
- Excellent stakeholder management, communication, workshop facilitation, and problem-solving abilities.
- Familiarity with APIs, system integrations, UAT processes, change management, training, and post-Go-Live support.
- Ability to work autonomously, lead initiatives, and mentor junior colleagues effectively.
Preferred Qualifications and Benefits
While not explicitly stated, candidates with additional experience in cross-functional team leadership, advanced ERP customization, or certifications related to Microsoft Dynamics 365, SAP, or Oracle will be highly valued. The role offers an opportunity to work in a dynamic FMCG environment, contributing to critical supply chain transformations and gaining exposure to cutting-edge ERP technologies.
This position is ideal for professionals seeking to leverage their ERP functional expertise in supply chain and retail to drive impactful business outcomes and grow within a collaborative and innovative organization.