ERP Techno-Functional Consultant Support & Integrations

We are looking for an experienced ERP Techno-Functional Consultant to enhance business operations by improving ERP processes and developing integrations with external applications. The ideal candidate will have hands-on experience with NetSuite and be capable of bridging the gap between technical solutions and business needs. This role involves working closely with multiple departments to ensure seamless ERP functionality and support.

Key Responsibilities

- Gather and analyze business requirements, translating them into effective functional configurations and technical solutions.
- Provide support across various business functions including Finance, Procurement, Sales, Inventory, Manufacturing, Warehouse, and Logistics.
- Configure workflows, forms, reports, dashboards, as well as roles and permissions to optimize ERP usability.
- Develop and maintain customizations, automations, and integrations with logistics platforms, banking systems, CRM, eCommerce, and other external applications.
- Manage API integrations, including data mapping, validation, synchronization, and error handling to ensure reliable data flow.
- Troubleshoot functional, technical, and integration issues promptly, offering ongoing support to users.
- Assist with testing, user acceptance testing (UAT), deployments, documentation, and user training to facilitate smooth ERP adoption.
- Collaborate effectively with the ERP Manager, business stakeholders, developers, and external vendors to align ERP capabilities with business goals.

Required Qualifications

- Minimum of 3 years’ experience in ERP techno-functional consulting, application support, and integration.
- Strong understanding of ERP business processes and transaction flows across multiple departments.
- Hands-on experience with REST and SOAP APIs, including JSON/XML data formats, authentication mechanisms, and integration troubleshooting.
- Working knowledge of scripting languages, SQL, data migration techniques, and reporting tools.
- Excellent analytical, communication, and stakeholder management skills to bridge technical and business perspectives.
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, Accounting, Supply Chain, or a related discipline.

Preferred Qualifications

- Experience with NetSuite configuration, including SuiteScript, SuiteFlow, SuiteTalk, RESTlets, and Saved Searches.
- Familiarity with integration platforms such as Celigo, Boomi, or MuleSoft.
- Exposure to logistics platforms like Shipwell and experience in industries such as manufacturing, distribution, trading, or third-party logistics (3PL).
- Relevant ERP certifications that validate technical and functional expertise.

This role offers the opportunity to work in a dynamic environment where your technical skills and business acumen will directly impact operational efficiency and business growth. If you have a passion for ERP systems and enjoy solving complex integration challenges, this position is an excellent fit.