ERPNext Techno-Functional Consultant

We are looking for a seasoned Senior ERPNext Techno-Functional Consultant to lead the full lifecycle of ERPNext implementation, including business process optimization, system configuration, user training, and post-go-live support. The ideal candidate will possess deep expertise in ERPNext systems and demonstrate strong skills in business analysis, stakeholder management, and process improvement across various functions such as Finance, HR, Procurement, Inventory, Manufacturing, CRM, and Project Management.

Key Responsibilities

ERPNext Implementation & Consulting:
Lead end-to-end ERPNext implementation projects, starting from requirement gathering through to go-live. Analyze existing business processes and recommend ERP-based solutions tailored to organizational needs. Facilitate workshops with stakeholders to capture detailed business requirements. Prepare Functional Requirement Documents (FRD), Business Requirement Documents (BRD), and Gap Analysis reports. Configure ERP modules in alignment with business specifications. Collaborate closely with technical teams to manage customizations and system integrations. Oversee system testing, User Acceptance Testing (UAT), and quality assurance activities to ensure a smooth deployment.

Business Process Optimization:
Identify areas for process automation and efficiency improvements. Design and implement best-practice workflows that align with business goals. Develop Standard Operating Procedures (SOPs) and maintain comprehensive process documentation. Ensure ERP functionalities support and enhance overall business objectives.

Stakeholder Management:
Serve as the primary liaison between business users and technical teams, managing expectations and ensuring clear communication. Oversee project timelines and deliverables, conducting regular status meetings to provide progress updates and address any challenges.

Training & Support:
Deliver comprehensive end-user training sessions and develop user-friendly training materials. Provide ongoing post-implementation support and troubleshooting assistance. Facilitate user adoption and support change management initiatives to maximize system utilization.

Data Migration & Reporting:
Support data migration efforts, including data cleansing and validation to maintain data integrity. Develop reports, dashboards, and key performance indicators (KPIs) to provide actionable insights. Ensure accuracy and consistency of data across all ERP modules.

Compliance & Governance:
Ensure that ERP processes comply with company policies and relevant regulatory requirements. Maintain thorough system documentation and audit records. Assist with internal and external audits as needed.

Required Qualifications

A Bachelor’s degree in Business Administration, Information Technology, Computer Science, Accounting, Finance, or a related field is required. ERP certifications are preferred, and a Master’s degree will be considered an advantage.

Experience Requirements

Candidates should have 5 to 8+ years of experience in ERP functional consulting, with a proven track record of multiple ERP implementation projects. Experience specifically with ERPNext systems is essential.

Technical Skills

Proficiency in ERPNext configuration and implementation is critical. Strong skills in business process mapping, requirement gathering and analysis, UAT management, data migration, and report/dashboard development are required. Knowledge of SQL is preferred. Experience with workflow automation and documentation, including SOP development, is also important.

Soft Skills

Excellent communication and presentation abilities are essential. The candidate must demonstrate strong analytical and problem-solving skills, leadership qualities, and team management capabilities. Effective project management and stakeholder handling skills are necessary, along with the ability to work under pressure and manage multiple projects simultaneously.

Key Performance Indicators (KPIs)

Success will be measured by the timely and budget-compliant delivery of ERPNext projects, high user adoption and satisfaction rates, reduction of manual processes through automation, the number of successfully implemented modules, UAT success rates, prompt resolution of post-go-live issues, and measurable improvements in process efficiency.

Work Location: This position requires in-person attendance.

This role offers an excellent opportunity to lead critical ERP initiatives and drive transformational change across multiple business functions within a dynamic environment.