Posted Oct 08, 2026 35 views
We are seeking a skilled Etsy Specialist to manage, optimize, and scale our Etsy store. The ideal candidate will have a strong track record of identifying winning products, creating compelling listings, and maintaining a healthy, growing account. This role requires a hands-on approach to store operations, marketing, customer service, and data-driven growth strategies to maximize sales and maintain compliance with Etsy policies.
Key Responsibilities
- Conduct thorough product and competitor research for both physical and digital products to identify trending niches and unique design opportunities.
- Optimize Etsy listings by refining titles, tags, descriptions, images, and applying effective Etsy SEO techniques.
- Manage daily Etsy store operations, including order processing, fulfillment, and maintaining store settings and policies.
- Oversee and grow store accounts with full control over performance metrics and account health.
- Monitor store analytics regularly and implement strategies based on data insights to drive growth.
- Create, manage, and optimize Etsy Ads campaigns to enhance return on investment.
- Respond promptly and professionally to customer inquiries, ensuring high levels of customer satisfaction.
- Handle customer complaints, disputes, cases, and returns in accordance with Etsy policies.
- Maintain store health by preventing policy violations, suspensions, and intellectual property or copyright issues.
- Stay informed about Etsy policy updates, algorithm changes, and evolving market trends to keep the store competitive.
Required Qualifications
- Minimum of 2 years of proven, hands-on experience managing Etsy stores.
- Experience working across multiple product categories, with a solid understanding of both physical and digital products.
- Strong ability to identify unique, trend-driven, and original designs that perform well in the marketplace.
- Expertise in Etsy SEO, including keyword research and listing optimization.
- Practical experience managing Etsy Ads and implementing store growth strategies.
- Comprehensive knowledge of Etsy policies, complaint resolution, case management, and account health maintenance.
- Ability to independently manage and grow an Etsy account while maintaining high standards of professionalism.
- Strong analytical and problem-solving skills combined with excellent communication abilities.
- Familiarity with tools such as eRank, EverBee, Marmalead, or Alura for market and keyword research.
- Basic graphic design skills using platforms like Canva or Photoshop.
- Experience with print-on-demand or drop shipping workflows.
- Demonstrable past results such as sales growth, improved product rankings, or successful ad campaign performance.
This role offers the opportunity to take full ownership of an Etsy store and drive its success through strategic management and creative marketing. If you have a passion for e-commerce and a proven ability to grow Etsy businesses, we encourage you to apply.
KM Ustawana International
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