Etsy Specialist

Strategic Supply Services is a dynamic e-commerce organization dedicated to partnering with brands to enhance their online sales channels and operational efficiency. The company focuses on data-driven decision-making, streamlined processes, and customer-centric strategies to boost product visibility and profitability. Embracing modern digital tools and marketplaces like Etsy, the team operates remotely, leveraging technology to maintain flexibility while delivering high performance.

Key Responsibilities
Manage and optimize the company’s Etsy storefronts by creating and updating product listings, crafting compelling titles and descriptions, selecting relevant tags, and managing product images. Monitor shop performance by analyzing sales and traffic data, adjusting pricing and promotional strategies accordingly. Ensure accurate inventory management and order processing to maintain operational efficiency. Respond promptly to customer inquiries and resolve order-related issues to uphold strong shop ratings and positive reviews. Collaborate with internal teams to plan marketing campaigns, implement branding guidelines, and support overall growth strategies on Etsy.

Required Qualifications
Proven experience managing Etsy or similar marketplace stores, including listing creation, shop setup, and basic troubleshooting on the platform. Strong understanding of e-commerce and digital marketing principles, particularly SEO for product listings, keyword optimization, and promotional campaign support. Excellent written communication skills to produce clear, brand-consistent product descriptions and customer messages. Proficiency with data and analytics tools to track performance metrics, interpret results, and make data-informed adjustments to listings and pricing. Exceptional organizational and time management skills to handle multiple listings, orders, and customer interactions effectively in a remote work environment. High attention to detail to ensure accuracy in product information, inventory, and order fulfillment. Ability to work independently while collaborating virtually with team members and adapting to evolving priorities and marketplace trends.

Preferred Qualifications and Benefits
Previous experience in online retail, marketplace operations, or merchandising is highly desirable. Familiarity with basic graphic editing tools is considered a plus. The role offers a full-time remote work opportunity, supporting flexibility and work-life balance within a collaborative and technology-driven environment.

This position is ideal for candidates passionate about e-commerce and digital marketplaces, looking to contribute to a growing company focused on innovation and customer satisfaction.