This role is focused on supporting the setting and evaluation of Key Performance Indicators (KPIs) across various departments including HQ commercial, Technical, Support, Regional RGMs, and relevant Deputy Directors. The position involves regular assessment of KPIs on a monthly, quarterly, and annual basis to ensure alignment with organizational goals and performance standards.
Key Responsibilities
- Assist in the strategic design, management, and implementation of KPI target evaluations on a regular basis.
- Develop and maintain dashboards that track KPIs and metrics, providing a comprehensive view of departmental performance.
- Verify evidence submitted by departments against their KPI targets and calculate corresponding departmental and individual scores.
- Monitor and report approved KPI scores to cross-functional team stakeholders.
- Conduct ad-hoc performance analyses as requested by management.
- Drive continuous improvement initiatives to enhance KPI quality in line with industry best practices.
- Lead efforts to automate the current KPI target setting and evaluation processes.
- Promptly highlight any target lapses or performance issues to management.
- Provide support to the Financial Analysis team with additional assigned tasks.
Required Qualifications
- Bachelor’s degree is mandatory.
- Candidates who are CA (Finalist), ACCA, ICMA, ICAEW, CIMA certified, or hold an MBA in Finance will be preferred.
- Up to 4 years of relevant work experience is required.
Skills
- Strong verbal and written communication skills.
- Ability to work effectively within a team and collaborate across departments.
- Proven problem-solving capabilities.
- Excellent time management and organizational skills.
- Adaptability and flexibility in a dynamic work environment.
- Demonstrated leadership qualities and initiative.
- Critical thinking, strong work ethics, and professionalism.
Job-Specific Skills
- Solid understanding of the telecommunications industry, including local market challenges and opportunities.
- Strong analytical skills with attention to detail.
- Proficiency in Microsoft Excel and PowerPoint.
- Experience with analytical tools such as SQL and Power BI is preferred.
This position offers the opportunity to contribute significantly to performance management and strategic decision-making within a dynamic organizational setting. Candidates with a strong analytical mindset and a proactive approach to continuous improvement will find this role rewarding.