Executive SO Coordination & Support

PTCL is a leading technology company in Pakistan, renowned for its innovative solutions and commitment to delivering integrated ICT and cellular network services. As part of our ongoing culture transformation and change management journey, we foster an inclusive and diverse work environment that respects and uplifts individuals regardless of gender, social background, religion, belief, or disability. Our vision is to become the largest technology player driving Pakistan’s digital transformation, guided by core values such as resilience, ambitious thinking, determination, and valuing success.

Key Responsibilities
- Coordinate and support North Zone operations within the Services Department, acting as the primary liaison for cross-functional activities including security patrolling, bill delivery logistics, and non-telecom service projects.
- Maintain effective communication and coordination between internal teams and external authorities to ensure smooth service operations and timely resolution of any operational issues.
- Oversee day-to-day service operations such as tracking security patrol routes, managing fuel card distribution, and executing non-telecom projects.
- Liaise with Law Enforcement Agencies, civic bodies, and government authorities to report and escalate security threats and alerts promptly.
- Keep accurate and up-to-date operational records, including personnel databases and SIM issuance registers, and prepare comprehensive daily, weekly, and monthly reports.
- Collaborate closely with Procurement, P&O, and Finance departments to address field requirements and resolve operational or logistical challenges.
- Monitor the performance of field services personnel, maintaining relevant documentation and performance records.

Required Qualifications
- Bachelor’s degree in Business Administration, Project Management, or a related discipline from a recognized institution.
- Strong knowledge of telecom network infrastructure.
- Experience in threat and risk assessment.
- Proficiency in reporting and data management.

Preferred Qualifications and Benefits
PTCL offers family-centric policies designed to support a balanced and fulfilling career. These include six months of maternity leave and 30 days of paternity leave. Additionally, the company embraces a hybrid work model, providing flexibility and promoting a healthy work-life balance.

Joining PTCL means becoming part of a forward-thinking organization that values innovation, resilience, and inclusivity while playing a pivotal role in Pakistan’s digital future.