Experience CSR For Call Center

Click Core Tel (CCT) is seeking qualified candidates for the position of Customer Support Agent at its office in Sargodha. This role requires in-person attendance and offers a competitive monthly salary ranging from Rs30,000 to Rs100,000, depending on experience and performance. Candidates are invited to attend an interview at the company’s office on the 2nd Floor of Toheed Mall, near Chubara, Queens Road, between 8:00 AM and 5:00 PM. Applicants should bring an updated CV to the interview. This position provides an excellent opportunity to join a dynamic team and contribute to delivering exceptional customer service in a growing company.

Key Responsibilities
- Provide timely and effective support to customers by addressing inquiries and resolving issues promptly.
- Maintain clear, professional communication with customers through phone, email, and face-to-face interactions.
- Accurately document all customer interactions and feedback within the company’s support system.
- Collaborate with internal teams to ensure customer satisfaction and escalate complex issues when necessary.
- Contribute to the improvement of customer service processes by sharing insights based on customer feedback.

Required Qualifications
- Strong verbal and written communication skills in the relevant language(s).
- Ability to work efficiently in a fast-paced, customer-oriented environment.
- Basic computer literacy and familiarity with customer support software or CRM systems.
- Professional demeanor with a proactive, problem-solving attitude.
- Willingness to work on-site at the designated office location.

Preferred Qualifications and Benefits
- Previous experience in customer support or service roles is highly desirable.
- Knowledge of the telecommunications industry or related sectors is an advantage.
- Competitive salary package ranging from Rs30,000 to Rs100,000 per month, based on experience and performance.
- Opportunity to work within a supportive and dynamic team environment in a growing organization.

Candidates interested in this role are encouraged to attend the interview during the specified hours and bring an updated CV. This position offers a valuable chance to develop a career with Click Core Tel while contributing to outstanding customer service delivery.