Experienced International Call Handler

Technovative Solutions is seeking a skilled and confident Call Handler to join our international BPO team based in Lahore. The ideal candidate will be responsible for managing inbound and outbound international customer calls, effectively communicating our digital marketing services, and generating new business opportunities. This role requires strong knowledge of social media marketing (SMM), search engine optimization (SEO), and web development campaigns. Candidates must have prior experience working in a similar capacity within an international call center or BPO environment.

Key Responsibilities
- Professionally handle international customer calls with a focus on customer satisfaction.
- Engage potential clients by introducing and explaining our digital marketing services, including SMM, SEO, website design, and web development solutions.
- Understand customer needs and tailor conversations to generate business opportunities.
- Address customer questions, objections, and concerns confidently and clearly.
- Maintain effective communication with international clients to build trust and rapport.
- Follow up with potential customers as needed to close sales or provide additional information.
- Accurately record call details and consistently meet or exceed assigned performance targets.

Required Qualifications
- Minimum of 1 to 2 years of experience as an International Call Closer, specifically handling SMM, SEO, and Web Development campaigns.
- Proven background working in an international BPO or call center environment is mandatory.
- Excellent English communication skills, both verbal and written.
- Strong customer engagement skills with the ability to persuade and convince clients effectively.
- Solid understanding of digital marketing concepts and IT services.
- Confidence in handling international customers and managing diverse client interactions.
- Target-driven, punctual, and professional demeanor.
- Bachelor’s degree is required.
- Must be located in Lahore and able to work on-site.

Preferred Qualifications and Benefits
- Candidates with prior experience in the exact campaign will be given preference.
- This is an in-person role, offering a monthly salary of Rs75,000.
- Fresh candidates or those without relevant experience in the specified campaigns will not be considered.

This position offers an excellent opportunity for professionals looking to advance their careers in digital marketing sales within a global BPO setting. If you meet the experience and skill requirements and are ready to take on a challenging and rewarding role, Technovative Solutions welcomes your application.