Royal Business Solutions, based in Faisalabad, is seeking experienced Call Center TSRs who are capable of handling more than just sales. The ideal candidates will not only drive strong sales conversions but also play a vital role in training new team members and managing floor operations. This role requires professionals who can balance meeting individual targets with maintaining overall team performance, demonstrating excellent communication, leadership, and sales skills in a dynamic call center environment.
Key Responsibilities:
- Handle sales activities and generate strong conversion rates to meet and exceed targets.
- Train, mentor, and guide new TSR team members to ensure their successful onboarding and performance.
- Manage and support the call center floor effectively, ensuring smooth daily operations and a productive work environment.
- Maintain team performance by motivating members and addressing any challenges promptly.
- Demonstrate strong communication and leadership skills to foster a collaborative and results-driven team culture.
Required Qualifications:
- Proven experience as a TSR in a call center environment with a track record of achieving sales targets.
- Strong sales skills combined with the ability to train and manage others.
- Excellent communication abilities, both verbal and written.
- Leadership qualities that enable effective team management and support.
- Ability to work in-person at the Faisalabad location.
Preferred Qualifications and Benefits:
- Experience in floor management or team leadership within a call center setting is highly desirable.
- Competitive monthly salary ranging from Rs40,000 to Rs100,000 based on experience and performance.
- Opportunity to grow professionally by taking on responsibilities beyond sales, including training and team management.
- Join a reputable company that values leadership, teamwork, and results-driven performance.
If you are an experienced TSR ready to take on a multifaceted role involving sales, training, and management, Royal Business Solutions encourages you to apply and become part of a dynamic team focused on excellence and growth. This is an in-person position located in Faisalabad.