Expert Performance and Planning

The Expert Performance & Planning role at JazzWorld is a critical position focused on supporting the strategic direction and performance management of Jazz Lifestyle Ventures' (JLV) digital ecosystem. This role involves monitoring business performance, assisting in strategic and financial planning cycles, and developing automated, data-driven reporting solutions. The position emphasizes leveraging AI, advanced analytics, and automation to improve reporting efficiency, generate actionable insights, and enable smarter planning and decision-making across JLV’s digital businesses.

Key Responsibilities
Business Performance Management: Monitor and evaluate core business, operational, and financial KPIs across JLV’s digital ventures. Identify performance gaps, emerging trends, and opportunities for improvement.
Business Planning & Tracking: Support annual and multi-year business planning, budgeting, forecasting, and tracking of strategic milestones to ensure alignment with organizational goals.
Dashboard Development & Automation: Design, develop, and automate interactive dashboards and reporting frameworks that provide real-time KPI visibility, reduce manual reporting, and enhance data accuracy and efficiency.
AI-Driven Reporting & Innovation: Develop and implement AI-powered solutions to automate recurring reports, detect anomalies, generate insights, and improve forecasting and decision-making processes.
Digital Analytics & Performance Insights: Utilize platforms such as CleverTap, Google Analytics 4 (GA4), and other analytics tools to analyze customer engagement, acquisition, retention, conversion funnels, and overall digital performance.
Strategic Initiative Tracking: Monitor progress on high-impact strategic initiatives across digital verticals, highlighting risks, dependencies, and performance deviations.
Cross-Functional Collaboration: Work closely with business, finance, product, and analytics teams to consolidate performance data, standardize KPIs, and ensure consistent reporting across units.
Data Storytelling & Management Reporting: Translate complex data into clear executive dashboards, presentations, and actionable recommendations to support management reviews and strategic decisions.

Required Qualifications
Experience: 2-4 years in business performance management, business analytics, strategic planning, reporting automation, or related fields, preferably within digital, technology, or telecom sectors.
Analytical & Business Acumen: Strong understanding of digital business models, financial and operational KPIs, customer lifecycle metrics, and performance management frameworks.
Dashboard Development & Automation: Proven experience designing and automating dashboards using Power BI, Looker Studio, Tableau, or similar BI tools, including data integration and workflow automation.
AI & Automation Capabilities: Practical experience with AI tools, generative AI, and automation technologies to enhance reporting and planning. Experience building AI-driven reporting workflows is advantageous.
Digital Analytics Tools: Proficient in CleverTap, Google Analytics 4 (GA4), or similar platforms, with the ability to interpret user journeys, engagement trends, retention cohorts, and conversion funnels.
Technical Proficiency: Strong skills in SQL, advanced Excel, and PowerPoint. Familiarity with Python, APIs, data integration, and workflow automation tools is a plus.
Problem-Solving & Innovation: Proactive approach to identifying inefficiencies, recommending automation opportunities, and independently developing scalable technology-enabled solutions.

Preferred Qualifications and Benefits
JazzWorld offers the opportunity to contribute to Pakistan’s next-generation digital services platform, working on products that solve real problems at a national scale. The company combines the reach of Jazz Telco with capabilities across connectivity, transactions, and identity, enabling innovation from concept to large-scale business. Employees are encouraged to build, scale, learn, and repeat in a dynamic environment.

As a certified Top Employer, JazzWorld is committed to global workplace standards and fostering an inclusive environment where diverse talent can thrive and perform at their best. This role offers a chance to be part of a forward-thinking organization that values innovation, collaboration, and continuous growth.

Applications are encouraged before 18 October 2026.