Expert Performance and Planning

The Expert Performance & Planning role at JazzWorld is a critical position focused on supporting the strategic direction and performance management of Jazz Lifestyle Ventures’ (JLV) digital ecosystem. This role involves monitoring business performance, aiding in strategic and financial planning cycles, and developing automated, data-driven reporting solutions. The position emphasizes leveraging AI, advanced analytics, and automation to improve reporting efficiency, generate actionable insights, and enable smarter planning and decision-making across JLV’s digital businesses.

Key Responsibilities

Business Performance Management: Monitor and evaluate core business, operational, and financial KPIs across JLV’s digital ventures. Identify performance gaps, emerging trends, and opportunities for improvement.

Business Planning & Tracking: Support annual and multi-year business planning, budgeting, forecasting, and tracking of strategic milestones to ensure alignment with organizational goals.

Dashboard Development & Automation: Design, develop, and automate interactive dashboards and reporting frameworks that provide real-time KPI visibility, reduce manual reporting efforts, and enhance data accuracy.

AI-Driven Reporting & Innovation: Identify, develop, and implement AI-powered solutions to automate recurring reports, generate insights, detect anomalies, and improve forecasting and management decision-making.

Digital Analytics & Performance Insights: Utilize analytics platforms such as CleverTap and Google Analytics 4 (GA4) to analyze customer engagement, acquisition, retention, conversion funnels, and overall digital business performance.

Strategic Initiative Tracking: Monitor progress of high-impact strategic initiatives across digital verticals, highlighting risks, dependencies, and deviations.

Cross-Functional Collaboration: Work closely with business, finance, product, and analytics teams to consolidate performance data, standardize KPI definitions, and ensure consistent reporting across units.

Data Storytelling & Management Reporting: Translate complex data into compelling executive dashboards, presentations, and actionable recommendations to support management reviews and strategic decisions.

Required Qualifications

Experience: 2–4 years in business performance management, business analytics, strategic planning, or reporting automation, preferably within digital, technology, or telecom sectors.

Analytical & Business Acumen: Strong understanding of digital business models, financial and operational KPIs, customer lifecycle metrics, and performance management frameworks.

Dashboard Development & Automation: Proficiency in designing and automating dashboards using Power BI, Looker Studio, Tableau, or similar BI platforms, including data integration and workflow automation.

AI & Automation Capabilities: Practical experience with AI tools, generative AI, and automation technologies to enhance reporting and planning processes. Experience building AI-driven reporting workflows is a plus.

Digital Analytics Tools: Working knowledge of CleverTap, Google Analytics 4 (GA4), or similar platforms, with the ability to interpret user journeys, engagement trends, retention cohorts, and conversion funnels.

Technical Proficiency: Strong skills in SQL, advanced Microsoft Excel, and PowerPoint. Familiarity with Python, APIs, data integration, and workflow automation tools is advantageous.

Problem-Solving & Innovation: Proactive approach to identifying reporting inefficiencies, recommending automation opportunities, and independently developing scalable, technology-enabled solutions.

Preferred Qualifications and Benefits

JazzWorld is committed to building Pakistan’s next-generation digital services platform, offering the opportunity to create innovative products and solutions with national impact. The company leverages the extensive reach of Jazz Telco and shared capabilities across connectivity, transactions, and identity to empower teams to scale ideas from inception to millions of users.

As a certified Top Employer, JazzWorld fosters an inclusive environment that supports diverse talent to thrive and perform at their best. Employees are encouraged to build, scale, learn, and repeat, contributing to category-leading businesses.

Candidates are encouraged to apply by 18 October 2026 to join a forward-thinking organization dedicated to innovation and excellence.