Export Assistant

We are seeking a detail-oriented and organized Export Assistant to support the export operations at our GOC Unit. The successful candidate will be responsible for preparing export documentation, coordinating with shipping lines and freight forwarders, maintaining shipment records, and ensuring compliance with relevant export regulations. This role demands strong coordination, communication, and documentation skills, as well as a solid understanding of export procedures and international trade practices. Occasional visits to the dry port may be required to support operational needs.

Key Responsibilities
Prepare and verify export documentation such as commercial invoices, packing lists, Certificates of Origin (COO), and other necessary paperwork. Coordinate effectively with shipping lines, freight forwarders, customs agents, and other stakeholders to ensure timely shipment of goods. Assist in managing the end-to-end export process, ensuring smooth execution of export transactions from initiation to completion. Ensure all export documentation complies with applicable regulatory requirements and customs procedures. Maintain accurate and up-to-date records of export shipments, documentation, and related correspondence. Monitor shipment statuses closely and follow up promptly on any delays or discrepancies in documentation. Collaborate with internal departments to guarantee the timely availability of shipment-related information and documents. Provide customer service support by addressing export-related queries and liaising with relevant parties. Maintain and update export data using MS Excel, EFS, and other export-related software tools. Support export-related activities, including occasional visits to the dry port as required.

Required Qualifications
A Bachelor’s degree in Business Administration, International Business, Supply Chain Management, or a related field is essential. Candidates should have prior experience in export documentation and export operations. A good understanding of export procedures, customs regulations, and international shipping documentation is required. Proficiency in MS Excel and familiarity with EFS or other export-related software is necessary. Strong attention to detail, excellent organizational skills, and the ability to manage documentation efficiently are critical. Effective communication and coordination skills are important for working with internal teams and external stakeholders. The ability to work collaboratively in a team environment and manage multiple tasks efficiently is expected.

There are no preferred qualifications or benefits explicitly mentioned for this role. However, the position offers an opportunity to develop expertise in international trade and export operations within a dynamic work environment. Occasional site visits to the dry port provide practical exposure to logistics and customs processes.

This role is ideal for candidates looking to build or advance their career in export operations by applying their skills in documentation, coordination, and compliance within an international trade context.