Facility Operations Coordinator - TJ / 1874162

Our client, a confidential organization, is seeking a Facility Operations Coordinator to oversee the effective management of Facilitation Centre (FC) operations across multiple locations including Bahawalnagar, Bahawalpur, Bhakkar, Dera Ghazi Khan, Khushab, Kot Addu, Layyah, Lodhran, Muzaffargarh, Rahim Yar Khan, Taunsa Sharif, and Mianwali. The role involves ensuring proper receipt, storage, and distribution of Specialized Nutritious Food (SNF) in line with approved protocols. The coordinator will supervise facility staff, maintain accurate records and documentation, and ensure timely reporting and coordination with relevant stakeholders to guarantee uninterrupted service delivery. This position is crucial for the overall management, oversight, and coordination of activities under phase three of the Benazir Nashonuma Programme (BNP 3.0) at the FC level.

Key Responsibilities

- Share information and updates on the programmatic progress of BNP, including FC-level data, with the Department of Health (DOH) and relevant hospital staff such as Medical Superintendents, Hospital In-charges, and Regional Coordinators on a daily, weekly, and monthly basis.
- Coordinate regularly with IRMNCH, Lady Health Workers (LHWs), and Expanded Programme on Immunization (EPI) staff through weekly or as-needed meetings, addressing referral-related issues when necessary.
- Submit daily checklists highlighting key updates on FC functionality, stock levels, beneficiary caseloads, and any challenges encountered.
- Ensure eligible beneficiaries receive proper guidance on accessing services and fully comply with program protocols for cash transfers and SNF distribution.
- Supervise and ensure compliance with required services such as authentication, anthropometry, and awareness sessions as per program protocols.
- Verify beneficiary compliance by confirming completion of registration, attendance at awareness sessions, and receipt of Antenatal Care (ANC), Postnatal Care (PNC), and vaccinations.
- Maintain active communication with MERF and provide regular updates as required.
- Assist in aligning monthly SNF supply distribution plans with the caseload of BISP beneficiaries at respective FCs.
- Ensure that SNF management Standard Operating Procedures (SOPs) are visibly displayed within the FC.
- Oversee the safe storage of tablets, ensure batteries are charged, software is operational, and internet connectivity is maintained.
- Maintain an efficient and fully operational referral system, ensuring malnourished beneficiaries are referred from registration counters to Nutrition Stabilization Centres (NSC).
- Adhere strictly to MERF’s Code of Conduct, induction training rules, and safeguarding policies.
- Complete daily reporting tools and share them with the Supply Chain & Maintenance Assistant.
- Maintain accurate records of SNF distributed and manage the recounting of empty sachets returned by beneficiaries during follow-ups.
- Generate timely requests for SNF replenishment.
- Perform any other relevant tasks assigned by the supervisor.

Required Qualifications

- Minimum of 14 years of education in any discipline, preferably a Bachelor’s degree in Nutrition, Food Sciences, Social Sciences, Management Sciences, Business Administration, Public Administration, or any other relevant field from an HEC-recognized university.
- At least 3 to 4 years of experience in facility management, supply chain, warehouse management, stock management, logistics, program implementation, or related areas.

Safeguarding & Code of Conduct

- Uphold and promote MERF’s Code of Conduct, safeguarding policies, Protection from Sexual Exploitation and Abuse (PSEA), and child safeguarding policies.
- Foster a safe, respectful, and inclusive working environment, ensuring all team members understand and comply with safeguarding obligations.

This role covers multiple Tehsils including Bhakkar, Mankera, Kalur Kot, Darya Khan, Naushera, Noorpur Thal, Quaidabad, Mianwali, Isa Khel, Piplan, Layyah, Choubara, Karor Lal-e-Son, RHC Tibbi Qaisrani, RHC Vevoha, THQ Hospital Taunsa, RHC Barthi, Kot Addu, Dera Ghazi Khan, Kot Chutta, Alipur, Jatoi, Muzaffargarh, Dunya Pur, Karorpacca, Ahmadpur East, Bahawalpur Sadda, Hasilpur, Khairpur Tamewal, Yazman, Bahawalnagar, Chishtian, Fortabbas, Haroonabad, Minchinabad, Khanpur, Liaqatpur, Rahim Yar Khan, Sadiqabad.

This position offers an opportunity to contribute meaningfully to a vital nutrition program while working in a dynamic, multi-location environment.