Facility Operations Coordinator - TJ / 1874162

Our client, a confidential organization, is seeking a Facility Operations Coordinator to oversee the effective management of Facilitation Centre (FC) operations across multiple locations including Bahawalnagar, Bahawalpur, Bhakkar, Dera Ghazi Khan, Khushab, Kot Addu, Layyah, Lodhran, Muzaffargarh, Rahim Yar Khan, Taunsa Sharif, and Mianwali. The role involves ensuring proper receipt, storage, and distribution of Specialized Nutritious Food (SNF) according to approved protocols, supervising facility staff, maintaining accurate records and documentation, and coordinating timely reporting with relevant stakeholders to guarantee uninterrupted service delivery. The coordinator will manage and oversee activities under phase three of the Benazir Nashonuma Programme (BNP 3.0) at the FC level.

Key Responsibilities

- Share programmatic updates and progress of BNP, including FC-level data, with the Department of Health (DOH), Hospital In-charges, and Regional Coordinators on a daily, weekly, and monthly basis.
- Coordinate regularly with IRMNCH, Lady Health Workers (LHWs), and Expanded Programme on Immunization (EPI) staff through weekly or as-needed meetings, addressing referral-related issues.
- Submit daily checklists highlighting FC functionality, stock status, beneficiary caseloads, and any challenges encountered.
- Guide eligible beneficiaries on how to effectively access services and ensure their compliance with program protocols for cash transfers and SNF distribution.
- Supervise and ensure compliance with required services such as authentication, anthropometry, and awareness sessions as per programme protocols.
- Verify beneficiary compliance by confirming completion of registration, attendance at awareness sessions, and adherence to Antenatal Care (ANC), Postnatal Care (PNC), and vaccination schedules.
- Maintain active communication with MERF and provide regular updates as required.
- Assist in aligning monthly SNF supply distribution plans with the caseload of BISP beneficiaries at respective FCs.
- Ensure that SNF management Standard Operating Procedures (SOPs) are visibly displayed within the FC.
- Oversee safe storage of tablets, ensure batteries are charged, software is operational, and internet connectivity is maintained.
- Establish and maintain an efficient referral system, ensuring malnourished beneficiaries are referred promptly from registration counters to Nutrition Stabilization Centres (NSC).
- Adhere strictly to MERF’s Code of Conduct and organizational policies introduced during induction training.
- Complete daily reporting tools and share them with the Supply Chain & Maintenance Assistant.
- Maintain accurate records of SNF distribution and manage the recounting of empty sachets returned by beneficiaries during follow-up visits.
- Generate timely requests for SNF replenishment.
- Perform any other relevant duties assigned by the supervisor.

Required Qualifications

- Minimum of 14 years of education in any discipline, preferably a Bachelor’s degree in Nutrition, Food Sciences, Social Sciences, Management Sciences, Business Administration, Public Administration, or a related field from an HEC-recognized university.
- At least 3-4 years of professional experience in facility management, supply chain, warehouse or stock management, logistics, program implementation, or related areas.

Safeguarding & Code of Conduct

- Uphold and promote MERF’s Code of Conduct, including safeguarding policies and Protection from Sexual Exploitation and Abuse (PSEA), as well as child safeguarding measures.
- Foster a safe, respectful, and inclusive workplace environment, ensuring all team members understand and comply with safeguarding obligations.

This position covers multiple tehsils including Bhakkar, Mankera, Kalur Kot, Darya Khan, Naushera, Noorpur Thal, Quaidabad, Mianwali, Isa Khel, Piplan, Layyah, Choubara, Karor Lal-e-Son, RHC Tibbi Qaisrani, RHC Vevoha, THQ Hospital Taunsa, RHC Barthi, Kot Addu, Dera Ghazi Khan, Kot Chutta, Alipur, Jatoi, Muzaffargarh, Dunya Pur, Karorpacca, Ahmadpur East, Bahawalpur Sadda, Hasilpur, Khairpur Tamewal, Yazman, Bahawalnagar, Chishtian, Fortabbas, Haroonabad, Minchinabad, Khanpur, Liaqatpur, Rahim Yar Khan, and Sadiqabad.

Candidates with a strong background in facility operations, program coordination, and supply chain management within health or nutrition programs are encouraged to apply.