Posted Mar 27, 2026 109 views
We are looking for a dedicated Female Customer Chat Support Representative to join our team. The successful candidate will be responsible for managing customer inquiries through online chat, delivering timely and effective solutions. This role suits individuals with strong written communication skills in UK English who are comfortable engaging with customers in a professional manner. Attention to detail and a commitment to maintaining high levels of customer satisfaction are essential for this position.
Key Responsibilities:
- Respond promptly and professionally to customer queries via live chat.
- Provide accurate and relevant information regarding products and services.
- Resolve customer complaints or escalate issues to the appropriate department when necessary.
- Maintain detailed records of customer interactions and resolutions.
- Consistently meet daily performance targets while upholding excellent customer service standards.
Required Qualifications:
- Excellent written communication skills in UK English.
- Strong typing speed with a keen eye for detail.
- Good problem-solving abilities and effective customer handling skills.
- Education level of Intermediate or above.
Preferred Qualifications and Benefits:
- Prior experience in customer chat support or customer service is preferred.
- This is a full-time, in-person role based at our office on the 3rd Floor, Plaza 100, MM Alam Road, Lahore.
- Working hours are from 9:00 AM to 6:00 PM UK Time, Monday through Friday.
- Monthly salary ranges from Rs30,000 to Rs35,000.
This position offers an excellent opportunity to advance your customer service career in a dynamic environment while working standard UK business hours. If you are passionate about helping customers and meet the qualifications, we encourage you to apply.
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