Female Customer Support Representative

We are seeking a dedicated and professional Female Customer Support Representative to join our travel agency team on a full-time, on-site basis. The ideal candidate will be responsible for managing customer inquiries and email communications with clarity and professionalism. Strong English communication skills and a customer-focused attitude are essential to effectively assist clients and maintain positive interactions.

Key Responsibilities
- Respond promptly and professionally to customer inquiries.
- Manage and organize customer emails, providing accurate and helpful information.
- Address customer questions and assist with basic issues to ensure satisfaction.
- Maintain clear, professional, and courteous written communication at all times.
- Follow up on customer inquiries as needed to ensure resolution.
- Keep detailed and organized records of all customer communications.

Required Qualifications
- Proficient English communication skills, both written and verbal.
- Strong email writing and management abilities.
- Professional demeanor with excellent customer-handling skills.
- Basic computer literacy and familiarity with email platforms.
- Ability to manage responsibilities efficiently and meet deadlines.
- Fresh candidates with good communication skills are welcome to apply.

Preferred Qualifications and Benefits
- This is an on-site position within the travel industry, offering a monthly salary range of Rs30,000 to Rs35,000.
- Candidates will have the opportunity to develop their customer service skills in a dynamic environment.

Interested applicants should prepare their CV and apply by referencing the position title when submitting their application.