Female Customer Support Representative / Office Assistant (Fresh Candidates Welcome)

Creator Biz is seeking enthusiastic and polished female Customer Support Representatives to join our expanding team at the Wapda Town office. This role is ideal for individuals who enjoy engaging with customers and possess strong communication skills. Fresh candidates with a positive attitude are highly encouraged to apply, as comprehensive training will be provided to ensure success in this position.

Key Responsibilities
- Professionally handle incoming customer inquiries through phone calls and messages.
- Assist customers by addressing product or service-related questions and providing clear guidance.
- Maintain accurate customer records and daily activity logs.
- Collaborate with internal teams to ensure timely resolution of customer issues.
- Uphold a positive, professional, and helpful demeanor when interacting with customers.

Required Qualifications
- Female candidates preferred.
- Education level: Intermediate or Bachelor’s degree.
- Freshers are welcome; however, prior experience in call handling, customer service, or front desk roles is advantageous.
- Basic to good verbal communication skills in English and Urdu.
- Fundamental computer skills, including MS Office and web browsing.
- Strong problem-solving abilities and a pleasant personality.
- Punctual, reliable, and hardworking work ethic.

Preferred Qualifications and Benefits
- Fixed monthly salary of PKR 40,000.
- Attractive commission and bonus structure based on performance.
- Professional and comfortable office environment.
- On-the-job training and continuous support, especially for fresh candidates.
- Opportunities for career advancement within the company.

Candidates must be able to work in person at the Wapda Town office from 11:00 AM to 7:00 PM, six days a week (Monday to Saturday). This is an in-office position requiring full availability during these hours.