Field Based Account Manager

Based in Multan, Pakistan, this field-based sales role focuses on driving profitable growth within the Process Oils business, targeting key industries such as Fertilizer, Textile, Cement, and Sugar. The position requires managing strategic and key accounts, developing new business opportunities, and strengthening customer relationships to achieve annual volume targets. The ideal candidate will exhibit strong sales behaviors, a customer-first mindset, and a proactive approach to market development and business results. This frontline commercial role demands high engagement in the field, disciplined execution of sales strategies, and a relentless focus on delivering value to customers.

Key Responsibilities

Business Growth & Sales Delivery:
Achieve annual sales targets while ensuring sustainable and profitable growth. Develop and implement territory-specific sales plans aligned with overall business objectives. Identify and convert new business opportunities across the assigned industries. Drive volume growth through customer acquisition, increased share of wallet, product conversions, and expansion of existing accounts. Maintain a robust sales pipeline to support consistent performance and future growth. Monitor sales performance, forecast demand accurately, and take timely corrective actions to meet targets.

Key Account Management:
Build and maintain strong, long-term relationships with key customers, procurement teams, technical stakeholders, and decision-makers. Create account development plans for strategic customers, focusing on volume growth, retention, and portfolio expansion. Understand customer requirements, operating conditions, product specifications, and purchasing dynamics to deliver tailored value propositions. Ensure high customer satisfaction through responsive service, effective issue resolution, and proactive engagement. Protect existing business from competitive threats while identifying opportunities to increase market share. Establish partnerships based on reliability, technical credibility, and measurable value creation.

New Business Development & Market Penetration:
Map the Process Oils market within the territory to identify high-potential customers, applications, and industry clusters. Proactively prospect new customers and convert opportunities into sustainable business. Gain a strong understanding of competitor activities, market pricing, customer preferences, and emerging industry trends. Identify opportunities for product trials, technical validation, and conversion from competing brands. Collaborate with technical, marketing, supply chain, and other internal teams to accelerate customer acquisition and business conversion. Build a qualified pipeline of opportunities to support both immediate targets and long-term growth.

Sales Behaviours & Sales First Culture:
Exemplify customer centricity, ownership, accountability, resilience, and a strong bias for action. Prioritize customer-facing activities and revenue-generating actions with a Sales First mindset. Maintain a high field presence through structured visits, purposeful engagement, and effective follow-through. Demonstrate a hunter mentality by consistently pursuing new opportunities beyond existing business. Take end-to-end ownership of opportunities from prospecting to volume realization. Act with urgency in responding to customer needs and resolving issues. Foster internal collaboration to deliver superior customer outcomes. Uphold ethical conduct, commercial discipline, and compliance with company policies.

Commercial & Operational Excellence:
Prepare commercially sound proposals, negotiate effectively, and maintain discipline on pricing, margins, and payment terms. Ensure timely order planning and coordination with supply chain to guarantee uninterrupted customer supply. Monitor receivables and support timely collections in line with credit policies. Maintain accurate CRM records, customer plans, sales forecasts, and opportunity tracking. Provide regular updates on market intelligence, competitor activity, customer developments, and business risks. Ensure compliance with HSSE standards, quality requirements, and company policies.

Required Qualifications
Bachelor’s degree in Mechanical Engineering (preferred) along with an MBA.

Experience
5 to 8 years of experience in B2B sales, key account management, techno-commercial sales, and maintenance within relevant industries.

This role offers the opportunity to work in a dynamic, growth-oriented environment where commercial acumen, technical understanding, and customer focus are critical to success.