Lala Group of Companies is seeking a motivated and customer-focused Field Sales Agent based in Rawalpindi to promote and sell its travel and tourism services. The successful candidate will be responsible for visiting potential clients, generating new business opportunities, maintaining strong customer relationships, and meeting assigned sales targets. This role requires a proactive approach to field sales, excellent communication skills, and the ability to work independently while coordinating with internal teams to deliver exceptional service.
Key Responsibilities
- Visit potential customers, including companies, organizations, and other business prospects, to generate sales.
- Promote a range of travel services such as air tickets, tours, hotels, visa services, transportation, and Umrah/Hajj packages.
- Generate new leads through field visits, referrals, and networking within the market.
- Build and maintain strong relationships with both existing and prospective customers.
- Understand customer requirements and collaborate with relevant teams to provide tailored travel solutions.
- Follow up on leads, quotations, inquiries, and prospective customers to convert them into confirmed bookings.
- Achieve monthly and quarterly sales targets as assigned.
- Maintain detailed records of field visits, leads, customer follow-ups, and overall sales activities.
- Coordinate with ticketing, operations, visa, and accounts departments to ensure smooth customer service delivery.
- Collect customer payments when necessary and submit them according to company procedures.
- Monitor market trends, competitor activities, and identify potential business opportunities.
- Represent Lala Group of Companies professionally in all market interactions.
- Perform additional sales-related duties as assigned by the Sales Manager.
Required Qualifications
- Bachelor’s degree or equivalent qualification; relevant sales experience may also be considered.
- 1 to 3 years of sales experience, preferably within travel, tourism, airline, hospitality, or related sectors.
- Strong knowledge of travel services and the local market.
- Excellent communication, negotiation, and customer relationship management skills.
- Comfortable with frequent field visits and face-to-face customer interactions.
- Target-oriented, energetic, and self-motivated with a strong drive to achieve sales goals.
- Basic proficiency in MS Office and familiarity with CRM or sales reporting tools.
- Valid driving license and access to personal transport is an advantage.
- Ability to work independently and efficiently to meet sales targets.
Work Location: This position requires in-person attendance and active field engagement.
This role offers an excellent opportunity for a dynamic sales professional to grow within a reputable travel and tourism company while contributing directly to business growth through effective field sales activities.