PropStay is a dynamic digital marketing agency specializing in the real estate and hospitality industries. The company focuses on helping clients enhance their online presence and convert digital interactions into qualified leads and bookings. By combining creativity with data-driven strategies and modern marketing techniques, PropStay delivers measurable results that support sustainable growth. Their services include social media marketing, paid advertising, SEO, content creation, website optimization, email marketing, CRM support, and analytics-driven consultation. The agency is committed to building long-term success for property and hospitality brands through trust, transparency, and consistent performance.
PropStay is seeking a full-time remote Fiverr Account Manager to oversee and grow the company’s presence on the Fiverr platform. The Account Manager will be responsible for managing gig listings, optimizing service descriptions, pricing, and packages to boost visibility and conversion rates. This role requires handling inquiries, qualifying leads, managing orders, and coordinating project timelines to ensure timely and high-quality delivery in collaboration with internal marketing and creative teams.
Key Responsibilities
- Manage and optimize PropStay’s Fiverr gig listings, including service descriptions, pricing, and package options to maximize reach and conversions.
- Respond promptly to client inquiries, qualify leads, and manage the entire order process from initiation to completion.
- Coordinate with internal teams to ensure project deadlines are met and deliverables maintain high standards of quality.
- Monitor performance metrics such as ratings, reviews, buyer behavior, and conversion rates to identify opportunities for improvement.
- Maintain professional and clear communication with clients, addressing any issues or concerns to ensure client satisfaction.
- Ensure workflows align with PropStay’s brand standards and operational procedures.
- Utilize analytics to recommend strategic adjustments that enhance repeat business and overall account performance.
Required Qualifications
- Proven experience managing freelance marketplace accounts such as Fiverr or Upwork, including gig creation, optimization, and order management.
- Strong client communication and relationship management skills, with the ability to respond quickly, clarify requirements, and manage expectations effectively.
- Basic knowledge of digital marketing services, including social media management, paid advertising, SEO, content creation, and lead generation.
- Ability to analyze platform analytics, ratings, and conversion metrics to drive continuous improvement.
- Excellent organizational and time-management skills to handle multiple orders, deadlines, and stakeholder inputs in a remote work environment.
- Familiarity with online collaboration tools and CRM or project management software is advantageous.
- Bachelor’s degree in marketing, business, communications, or equivalent practical experience is preferred.
Preferred Qualifications and Benefits
- Prior experience in marketing within the real estate or hospitality sectors is a plus but not mandatory.
- Opportunity to work remotely within a results-driven and supportive team environment.
- Exposure to a diverse range of digital marketing strategies and client projects in growing industries.
This role offers a unique chance to contribute to PropStay’s growth by managing a key digital sales channel and working closely with creative and marketing professionals to deliver outstanding client experiences.