Fresh Graduate BS IT/Telecom/cs

ASK Development Private Limited

Peshawar , Pakistan

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Posted 16 hours ago 10 views Report Job

A well-established telecom company is seeking a Technical Associate to join their team. The ideal candidate will provide technical support to customers, troubleshoot issues efficiently, and ensure high levels of customer satisfaction through clear communication and effective problem-solving. This is a full-time, in-person position based in Peshawar, with a competitive monthly salary ranging from Rs. 40,700 to Rs. 45,000.

Key Responsibilities:
- Assist customers with technical issues related to telecom services and equipment.
- Troubleshoot and resolve technical problems promptly to minimize downtime.
- Maintain clear and professional communication with customers to ensure their concerns are addressed satisfactorily.
- Collaborate with internal teams to escalate and resolve complex technical challenges.
- Document issues and solutions accurately to support continuous improvement in service delivery.

Required Qualifications:
- Bachelor’s degree in Information Technology, Telecommunications, Computer Science, or Electrical Engineering.
- DAE Diploma in Electrical, Electronics, or Telecom is mandatory.
- Proven ability to handle technical troubleshooting and customer support effectively.
- Strong communication skills to interact with customers and team members professionally.
- Willingness to work on-site in Peshawar.

Preferred Qualifications and Benefits:
- Experience in the telecom industry will be an advantage.
- Familiarity with telecom systems and related technologies.
- Opportunity to work with a reputable company offering a stable work environment and competitive salary.

This role offers a chance to develop technical expertise within the telecom sector while contributing to excellent customer service. Candidates interested in a challenging and rewarding career in telecom are encouraged to apply.