We are seeking a Customer Support Representative to join our team at our Lahore Cantt office. This role is open to both freshers and experienced candidates, with a negotiable salary for senior applicants. The position requires working onsite from Monday to Friday, with office hours from 3 PM to 11 PM. Selected candidates will receive training and should be ready to join immediately. Excellent communication skills in English and confidence in professional speaking are essential for this role.
Key Responsibilities
- Provide timely and effective customer support through various communication channels.
- Handle customer inquiries and resolve issues professionally and efficiently.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes.
- Attend training sessions to enhance product knowledge and customer handling skills.
Required Qualifications
- Strong command of English with excellent verbal communication skills.
- Confidence in speaking professionally with customers.
- Ability to work onsite during specified office hours (3 PM to 11 PM).
- Availability to join immediately.
- Open to freshers as well as experienced candidates.
Preferred Qualifications and Benefits
- Prior experience in customer support or related fields is advantageous but not mandatory.
- Salary range for freshers is Rs. 23,000 to Rs. 25,000 per month, with negotiable pay for senior candidates.
- Workdays are Monday through Friday, providing a consistent weekday schedule.
- Onsite work environment fostering team collaboration and professional growth.
- Training will be provided to selected candidates to ensure readiness for the role.
This is an excellent opportunity for individuals looking to start or advance their career in customer support within a professional setting. Candidates who meet the above criteria and are ready to contribute immediately are encouraged to apply.
Job Details
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