We are currently seeking enthusiastic and motivated fresh Urdu Call Center Agents to join our team in Lahore. This opportunity is open to both male and female candidates who possess strong Urdu communication skills and are eager to start their career in a professional call center environment. Candidates will be provided with comprehensive training and the chance to work in a dynamic and supportive workplace.
Key Responsibilities:
- Handle inbound and outbound calls professionally in Urdu.
- Communicate clearly and effectively with customers to address their inquiries and provide solutions.
- Maintain a confident and courteous demeanor during all customer interactions.
- Utilize basic computer skills to manage call center software and document customer information accurately.
- Adhere to company policies regarding punctuality and work ethics.
Required Qualifications:
- Fresh candidates are encouraged to apply; no prior experience is necessary.
- Strong verbal communication skills in Urdu.
- Confident and professional attitude when dealing with customers.
- Basic knowledge of computer operations.
- Punctuality and a hardworking approach to assigned tasks.
Preferred Qualifications and Benefits:
- Attractive salary package with additional incentives.
- A professional working environment that fosters growth and development.
- Comprehensive training provided to equip candidates with necessary skills.
- Opportunities for career advancement within the organization.
- Flexible shifts available including morning, evening, and night to accommodate different schedules.
This position requires candidates to work on-site at our Lahore office. The pay range for this role is between Rs40,000 and Rs85,000 per hour, reflecting performance and incentives. Interested candidates are encouraged to apply promptly to schedule their interview and take the first step toward a rewarding career in customer service.