Front Desk Manager

We are seeking a highly qualified, articulate, and professional Female Front Desk Manager to oversee front office operations at our B17 location. The successful candidate will serve as the first point of contact for clients and visitors, ensuring a warm and welcoming environment while managing all reception activities efficiently. She must demonstrate excellent communication, presentation, and customer service skills, along with maintaining a polished and professional appearance.

Key Responsibilities

- Efficiently manage all front desk and reception operations.
- Greet clients, visitors, and guests in a courteous and professional manner.
- Supervise reception staff to uphold high service standards.
- Answer, screen, and direct incoming phone calls appropriately.
- Coordinate appointments, meeting room bookings, and maintain visitor records.
- Keep the reception area clean, organized, and presentable at all times.
- Address customer inquiries and resolve issues with professionalism.
- Collaborate with Sales, HR, Operations, and Administration departments.
- Maintain strict confidentiality of company and client information.
- Prepare daily visitor and front desk activity reports.
- Assist with administrative and office management duties as needed.
- Ensure exceptional customer service and promote a positive company image.

Required Qualifications

- Bachelor’s or Master’s degree in Business Administration, Management, Hospitality, or a related field.
- 3 to 5 years of experience in Front Desk Management, Customer Service, Hospitality, or Real Estate.
- Previous leadership or supervisory experience is preferred.
- Excellent spoken and written English communication skills.
- Strong leadership and team management capabilities.
- Customer-focused with effective problem-solving skills.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
- Ability to multitask, work under pressure, and manage time efficiently.

Preferred Qualifications and Benefits

- Experience with CRM or visitor management systems is an advantage.
- Female candidates are preferred.
- Well-groomed, confident, energetic, and proactive personality.
- Positive attitude with excellent etiquette and interpersonal skills.
- Detail-oriented, disciplined, and capable of building strong relationships with clients and colleagues.

We offer a competitive salary package ranging from Rs40,000 to Rs60,000 per month, along with performance-based incentives. Our organization supports professional growth and career development within a dynamic and supportive work environment. Training and development opportunities are also provided to help you excel in your role.

This position requires in-person attendance at our B17 Islamabad office. Candidates should have easy access to this location.

Application Considerations

- Are you highly qualified, well-spoken, and active?
- Is B17 Islamabad easily accessible for you?

If you meet the above criteria and are looking for a rewarding opportunity to lead front office operations, we encourage you to apply.