Front Desk Receptionist

The Front Desk Receptionist role at PAXICO’s coworking space in Islamabad is a full-time, on-site position designed for an individual who will serve as the primary point of contact for members and guests. The receptionist will manage check-ins, welcome visitors, and handle inquiries received in person, by phone, or via email. This position plays a vital role in ensuring smooth daily operations by coordinating with internal teams and maintaining a professional and welcoming environment aligned with PAXICO’s technology-driven culture. The working hours for this role are from 11 AM to 8 PM.

Key Responsibilities

- Greet and welcome members and guests upon arrival, ensuring a positive first impression.
- Manage check-in procedures efficiently and maintain accurate visitor logs.
- Answer, screen, and route incoming phone calls professionally and promptly.
- Schedule and coordinate meeting room bookings to optimize space usage.
- Handle basic clerical duties including document handling, data entry, and record keeping.
- Assist with café and facility-related requests to support member needs.
- Report real-time issues and coordinate with relevant teams to resolve them quickly.
- Maintain a clean and organized front desk area.
- Provide excellent customer service by addressing inquiries and concerns with professionalism and a member-focused approach.

Required Qualifications

- Strong reception and front desk skills, including proficiency in core receptionist duties and basic clerical tasks.
- Excellent communication skills for effective interaction in person, over the phone, and through written correspondence.
- Demonstrated customer service experience with a focus on responsiveness and member satisfaction.
- Professional phone etiquette and the ability to manage multiple calls and inquiries calmly and efficiently.
- Comfortable using computers, office software, and digital tools, with a willingness to learn new technology platforms.
- Strong organizational skills, time management abilities, and the capacity to multitask in a fast-paced environment.
- Minimum educational requirement of a high school diploma.

Preferred Qualifications and Benefits

- Prior experience working in a front desk, hospitality, or coworking environment is preferred but not mandatory.
- Additional education in business, hospitality, or a related field is considered an advantage.
- Opportunity to work in a dynamic, technology-driven coworking space that values professionalism and member experience.

This role is ideal for candidates who thrive in customer-facing positions and enjoy working in a collaborative, fast-moving environment. The Front Desk Receptionist will be a key contributor to maintaining PAXICO’s reputation for excellent service and operational efficiency.