Harlex & Co is a reputable immigration law firm dedicated to assisting individuals and families in their journey to study, work, visit, and settle abroad. With a team of experienced legal professionals and counselors, the firm provides comprehensive support throughout every stage of the immigration process. Services include immigration consulting, study abroad guidance, visit visa assistance, IELTS and PTE test preparation, as well as skilled courses and certifications designed to enhance migration profiles. Known for combining legal expertise with transparent and personalized advice, Harlex & Co strives to ensure each client’s experience is smooth, informed, and successful.
Key Responsibilities
The Front Desk Receptionist will serve as the first point of contact for visitors and clients at the Lahore office. Responsibilities include greeting and directing visitors, managing incoming phone calls, and coordinating appointments with legal professionals and counselors. The role involves maintaining the reception and waiting areas, handling mail and courier services, and performing routine clerical and administrative tasks. The receptionist will also respond to client inquiries, provide accurate information about the firm’s services, and assist the team with document preparation and data entry as required. Maintaining professionalism, confidentiality, and a client-focused approach at all times is essential.
Required Qualifications
Candidates must demonstrate strong front desk management skills, including visitor greeting, appointment scheduling, and client flow coordination. Professional phone etiquette is critical, with the ability to manage a high volume of calls while delivering clear and courteous information. Proficiency in clerical duties such as data entry, filing, record keeping, and basic office software (e.g., MS Office) is required. Effective verbal and written communication skills are necessary to interact confidently with a diverse client base and colleagues. The ideal candidate will exhibit excellent customer service skills, showing empathy, patience, and a positive, solution-oriented attitude. Prior experience in reception, administrative, or client-facing roles is expected, with legal or immigration sector experience considered an advantage. A minimum of a high school diploma or equivalent is required, while additional education in administration, business, or related fields is a plus. The ability to maintain confidentiality, manage time efficiently, and work reliably in a fast-paced professional environment is essential.
Preferred Qualifications and Benefits
While not mandatory, experience within legal or immigration services will be highly valued. The role offers an opportunity to work within a dynamic and supportive team, gaining exposure to the immigration law sector. Harlex & Co emphasizes a professional work environment that encourages growth and development.
This full-time, on-site position is based in Lahore District and requires a candidate who is well-equipped and trained to handle the demands of a busy front desk in a client-centered legal firm.