Group Manager

Dawood Family Takaful Ltd (DFTL), a pioneer in Family Takaful (Islamic life insurance) in Pakistan and part of the First Dawood Group of Companies, is seeking a Group Manager to lead its sales team in Gujranwala. The company is well-capitalized and operates under the Securities & Exchange Commission of Pakistan, committed to providing Shariah-compliant financial protection services that encourage savings, offer support during hardships, and promote long-term financial security for customers and their families. With a focus on innovation and customer satisfaction, DFTL aims to expand both locally and internationally, maintaining high standards in claims management and customer loyalty.

Key Responsibilities

Lead and manage a sales team specializing in Family Takaful products and services by developing and implementing effective sales strategies. Set clear performance targets and monitor team progress to ensure alignment with business goals. Coach and mentor team members through regular performance reviews and professional development initiatives to enhance overall team capability.

Maintain strong relationships with customers and business partners, ensuring exceptional service quality and timely resolution of escalated issues. Promote strict adherence to Islamic financial principles and company policies. Analyze market trends to identify new business opportunities and prepare detailed reports for senior management. Collaborate with other departments to support operational efficiency and business growth. Manage on-site activities in Gujranwala, adapting to a dynamic and results-driven environment.

Required Qualifications

Proven leadership and team management skills with the ability to motivate, coach, and develop a sales or distribution team. Strong background in sales, business development, and relationship management, ideally within insurance, Takaful, or financial services sectors. Solid understanding of Islamic financial principles and a willingness to apply Family Takaful concepts in daily operations.

Excellent communication, negotiation, and presentation abilities to effectively engage with customers, partners, and internal stakeholders. Strong analytical and planning skills, including experience in target setting, forecasting, and preparing performance and market reports. Ability to work on-site in Gujranwala and manage field activities efficiently. A bachelor’s degree in business, finance, marketing, or a related discipline is required.

Preferred Qualifications and Benefits

A master’s degree or relevant professional certification is considered an advantage. Prior experience in a supervisory or managerial role within sales or financial services is highly desirable. Candidates should demonstrate high ethical standards, a customer-centric mindset, and a commitment to long-term organizational goals.

This role offers the opportunity to be part of a reputable and growing organization with a focus on innovation and excellence in the Islamic financial services sector. The position is full-time and based on-site in Gujranwala, providing a dynamic environment for career growth and professional development.