Moniepoint Inc. is Africa’s leading all-in-one financial platform, serving 20 million businesses and individuals monthly with seamless payments, banking, credit, cross-border, and business management solutions. As Nigeria’s largest merchant acquirer, Moniepoint processes over $250 billion in digital payment transactions annually. We are expanding our technology team in Pakistan, leveraging the country’s strong engineering community. This fully remote role offers the opportunity to lead the Rewards platform, a critical part of our retention strategy that currently serves approximately 23 million users. The platform’s focus is evolving from cashback to a comprehensive rewards, retention, engagement, and personalization system for business customers, consumers, and sales agents.
Key Responsibilities
- Own the end-to-end technical strategy, architecture, and roadmap for the Rewards platform.
- Improve the performance, reliability, and depth of the existing cashback product as an immediate priority.
- Expand the cashback product into a broader rewards and engagement platform across multiple customer segments.
- Build and scale the engineering organization, including structuring product units, hiring engineers and managers, and leading through engineering managers.
- Establish a strong culture of experimentation, including A/B testing, cohort analysis, and rapid learning cycles.
- Collaborate closely with Growth, Sales, and Marketing teams to translate acquisition and retention goals into engineering initiatives.
- Ensure a seamless, reliable customer experience across mobile and web platforms.
- Define architecture standards, engineering processes, and quality metrics, maintaining overall engineering health including incident management and deployment practices.
- Support platform scalability for multi-geography expansion.
- Partner with Product leadership to define and track rewards-specific metrics and OKRs.
Required Qualifications
- Extensive experience building and shipping direct-to-consumer products at scale, with a deep understanding of engagement and retention drivers.
- Strong front-end and mobile engineering expertise; backend-only experience is insufficient.
- Hands-on experience with experimentation and growth engineering, including A/B testing and feature flagging.
- Minimum of 5 years managing engineering managers and leading multiple teams.
- At least 10 years of software engineering experience with 5+ years in leadership roles during growth phases.
- Technical proficiency with backend technologies such as Java and Spring Boot to effectively lead backend engineers.
- Proven ability to build and scale engineering organizations, including hiring and developing engineering leadership.
- Strong collaboration skills with commercial stakeholders to align engineering efforts with business objectives.
Preferred Qualifications and Benefits
- Experience with rewards, loyalty, gamification, personalization, or growth platforms is advantageous but not required.
- Background in fintech or payments is a plus.
- Opportunity to lead a high-impact platform with full autonomy as the domain CTO, shaping the technical vision and organizational structure.
- Work on a mission-driven team expanding financial access across Africa, influencing retention for millions of users.
- Join a company that values customer obsession, craftsmanship, systemization, urgency, ownership, humility, candor, and integrity.
- A clear and structured hiring process including system design, technical deep dives, leadership assessments, stakeholder management, and culture fit interviews.
Moniepoint is committed to diversity and inclusion, providing equal opportunities for all candidates and employees. This role offers a unique chance to lead a rapidly growing platform with significant scope for innovation and impact.