Head of Information Technology

We are seeking a seasoned Head of IT to lead and manage the technology environment of Pakistan’s premier credit bureau organization. This leadership role demands strategic oversight of IT infrastructure, software development, quality assurance, cybersecurity, and database management. The successful candidate will ensure the reliability, security, and performance of all technology systems while aligning IT initiatives with business objectives. This position requires a proactive leader capable of driving digital transformation, managing cross-functional teams, and maintaining compliance with regulatory standards.

Key Responsibilities

- Lead IT Infrastructure, Software Development, Software Quality Assurance (SQA), and other assigned technology functions.
- Oversee database administration, ensuring availability, security, integrity, and recoverability of critical databases.
- Establish and enforce standards for database architecture, configuration, maintenance, backup, disaster recovery, and capacity planning.
- Collaborate with development and SQA teams to optimize database design and application performance.
- Manage database patching, upgrades, lifecycle planning, and documentation.
- Develop and implement the IT strategy aligned with organizational goals, including technology roadmaps for infrastructure, applications, cybersecurity, and digital initiatives.
- Lead the IT function by establishing governance, policies, and processes while advising senior management on technology investments and emerging trends.
- Oversee software development processes, ensuring adherence to methodologies such as Agile/Scrum, timely delivery, quality standards, and secure, scalable architectures.
- Drive modernization efforts for legacy applications and manage integration with external platforms and APIs.
- Lead the SQA function by establishing robust testing frameworks, including functional, regression, performance, security, and user acceptance testing.
- Promote automation in testing and maintain defect management processes to ensure high software quality.
- Manage IT infrastructure operations, including servers, networks, cloud platforms, storage, and communication systems, ensuring high availability and performance.
- Implement effective incident, problem, change, and service management practices.
- Oversee cybersecurity efforts, including vulnerability management, security monitoring, access controls, and incident response.
- Ensure compliance with regulatory and industry standards related to information security and data protection.
- Establish IT governance frameworks, manage technology risks, support audits, and maintain documentation and control frameworks.
- Lead major IT and software projects, managing scope, timelines, budgets, risks, and stakeholder communication.
- Mentor and develop IT, development, and SQA teams, fostering a culture of innovation, accountability, and continuous improvement.
- Manage vendor relationships and ensure optimal utilization of IT resources.

Required Qualifications

- Bachelor’s or Master’s degree in Computer Science or a related field from a recognized university.
- Minimum of 10 years of relevant experience, preferably within the IT or financial sector.
- Professional certifications such as CCNA, CNSS, Data Center, or Network Security.

Preferred Qualifications and Benefits

While specific benefits are not detailed, the role offers the opportunity to lead technology strategy at a leading financial institution, driving impactful digital transformation and innovation. The position provides a platform to work with diverse teams and cutting-edge technologies in a dynamic environment.

This role demands a strategic thinker with strong leadership skills, technical expertise, and a commitment to excellence in IT governance, security, and service delivery. If you are ready to take ownership of a critical technology function and contribute to the growth and resilience of a premier credit bureau, this opportunity is for you.