Head of Operation and Media Management

MNK Advertising, a leader in the outdoor advertising industry, is looking for a strategic and highly organized Head of Operations & Media Management. This role will oversee the planning, execution, and performance of all outdoor advertising operations, including billboards, digital screens, branding locations, and campaign installations. The successful candidate will ensure efficient, safe, and profitable management of media sites, client campaigns, vendors, and operational teams. The role demands strong operational leadership combined with commercial insight and the ability to manage multiple projects simultaneously.

Key Responsibilities
Lead daily operations across all outdoor advertising sites, ensuring smooth management of billboards, digital displays, and campaign installations. Plan and manage media inventory, bookings, campaign scheduling, and site utilization to maximize effectiveness. Oversee the installation, maintenance, and removal of client campaigns within agreed timelines and quality standards. Coordinate closely with sales, creative teams, finance, clients, vendors, installers, landlords, and regulatory authorities to ensure seamless operations. Maintain accurate records of media locations, contracts, permits, campaign schedules, installation reports, and photographic evidence of displays. Monitor site conditions including lighting, structural integrity, print quality, and visibility, arranging maintenance as necessary. Manage operational budgets, vendor costs, logistics, procurement, and material usage to enhance profitability. Negotiate and sustain strong relationships with suppliers, fabricators, printing partners, installation teams, and property owners. Ensure all installations comply with safety standards, municipal regulations, and advertising laws. Develop and implement operational systems, reporting formats, and performance indicators to track campaign delivery, inventory utilization, maintenance, and cost control. Address operational challenges, client complaints, delays, and site issues promptly and professionally. Lead, train, and evaluate the performance of operations and media management staff. Support business growth by identifying high-potential media locations and enhancing the value of existing advertising assets.

Required Qualifications
A Bachelor’s degree in Business Administration, Marketing, Media Management, Operations, or a related field is essential. Candidates should have 2 to 5 years of relevant experience, ideally within outdoor advertising, media, printing, construction, logistics, or project operations. Proven experience managing teams, vendors, budgets, and multiple client projects is required. A strong understanding of outdoor media inventory, campaign execution, site management, and installation processes is critical. Excellent negotiation, communication, planning, and problem-solving skills are necessary. Proficiency in Microsoft Office and reporting tools is expected, with familiarity in media-management or project-management systems considered an advantage. The ability to work effectively under deadlines and respond swiftly to operational emergencies is important.

Preferred Qualifications and Benefits
While not explicitly stated, candidates with experience in media-management software and project management tools will have an edge. MNK Advertising values professionalism, accountability, innovation, and strong client service. The company is an equal-opportunity employer committed to fostering a diverse and inclusive workplace.

This role offers the opportunity to lead a dynamic team within a growing outdoor advertising company, driving operational excellence and contributing directly to business growth and client satisfaction.