Head of Sales

Job Title: Head of Sales – Islamabad
Department: Sales & Business Development
Location: Islamabad
Company: Enza Home

The Head of Sales will oversee all sales operations for Enza Home’s Islamabad showroom. This role is pivotal in driving revenue growth by developing and executing sales strategies, managing the showroom team, and ensuring a superior customer experience that aligns with the company’s brand standards. The ideal candidate will be responsible for meeting sales targets, leading promotional efforts, and maintaining strong relationships with clients and partners.

Key Responsibilities

Sales Leadership & Strategy
Develop and implement effective sales strategies to meet monthly and annual targets. Analyze market trends, competitor activities, and customer insights to identify new growth opportunities. Lead promotional campaigns and sales initiatives to increase revenue and market presence.

Team Management
Supervise and motivate the showroom sales team to achieve high performance. Conduct regular coaching sessions and performance evaluations to foster professional development. Ensure the team adheres to company policies and maintains a professional work environment.

Customer Experience & Relationship Building
Deliver exceptional customer service and maintain a premium showroom experience. Manage high-value client relationships and resolve escalated customer concerns promptly. Build and nurture relationships with key customers, architects, designers, and corporate clients to expand the business network.

Operational Management
Oversee daily showroom operations to ensure smooth and efficient functioning. Maintain inventory accuracy and coordinate with the warehouse to ensure timely stock availability. Ensure visual merchandising and store presentation consistently meet brand guidelines.

Reporting & Analysis
Monitor sales KPIs and prepare detailed weekly and monthly sales reports. Track individual and team performance, highlighting successes and areas for improvement. Forecast sales and plan resource allocation accordingly to support business objectives.

Required Qualifications
Bachelor’s degree in Business, Marketing, Sales, or a related field is required. A Master’s degree is preferred. Candidates should have 5 to 7 years of sales experience, ideally within retail, furniture, or lifestyle brands. Proven experience in managing a sales team and consistently achieving targets is essential. Strong interpersonal, communication, and negotiation skills are required, along with a results-driven mindset and excellent leadership abilities. The ability to thrive in a fast-paced, premium retail environment is critical.

Skills & Competencies
- Sales planning and strategy development
- Team leadership and motivation
- Customer relationship management
- Market analysis and competitive intelligence
- Problem-solving and decision-making
- Effective communication and presentation skills
- Knowledge of retail operations and visual merchandising

Job Type: Full-time
Work Location: In person, Islamabad

This role offers an exciting opportunity to lead sales efforts for a prestigious brand in a dynamic retail environment, contributing directly to the growth and success of Enza Home.